Brenda Penfold
Cairns Hospital
Cairns,QLD
28
years of professional experience
Skills
Patient charting
Safety standards
Environmental control
Blood sample collection
Customer service
Problem-solving
Customer relations
Multitasking and organization
Work History
Certified Nursing Assistant In Training
11 Years 6 Months
Cairns Hospital - Cairns | 04.2015 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in daily patient care activities, ensuring comfort and safety.
- Provided support during medical procedures, enhancing patient experience.
- Documented patient information accurately and maintained confidentiality.
- Educated patients and families on health management and post-care instructions.
- Implemented infection control measures, promoting a safe environment.
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
- Supported patients'' emotional well-being by developing trusting relationships and actively listening to concerns.
- Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field.
Store Manager
6 Years 8 Months
Coles Liquorland - Cairns And Mackay | 04.2007 - 12.2013
- Led daily operations to ensure efficient store management and optimal customer service.
- Developed and implemented training programs for staff to enhance product knowledge and sales techniques.
- Analyzed inventory levels to optimize stock management and reduce shrinkage.
- Collaborated with suppliers to negotiate pricing and improve product assortment based on market trends.
- Monitored sales performance metrics, identifying opportunities for improvement in overall store profitability.
- Fostered a positive work environment by mentoring team members and promoting professional development initiatives.
- Oversaw compliance with health, safety, and liquor licensing regulations to maintain operational integrity within the store.
- Managed inventory control, cash control, and store opening and closing procedures.
Cleaner
1 Year 1 Month
Morris Corporation - Glenden, QLD | 02.2006 - 03.2007
- Operated cleaning equipment for optimal sanitation across various facilities.
- Maintained inventory of cleaning supplies, ensuring availability and compliance with safety standards.
- Conducted routine inspections to identify areas needing attention, enhancing cleanliness and safety.
- Trained new staff on cleaning procedures and safety protocols, fostering a collaborative team environment.
- Maintained cleanliness and sanitation standards in various facilities.
- Operated cleaning equipment including floor scrubbers and vacuums efficiently.
- Coordinated with management to address specific facility needs and concerns.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Meat Packer
1 Year 10 Months
Borthwicks Meatworks - Bakers Creek, Mackay | 02.2004 - 12.2005
- Operated packing machinery to ensure efficient meat packaging processes.
- Conducted quality checks on packaged products for consistency and accuracy.
- Maintained adherence to safety and sanitation standards throughout production lines.
- Collaborated with team members to streamline workflow and reduce processing time.
- Packaged and attached labeling to various meat selections.
- Inspected meat to perform quality assurance checks.
- Processed meat by cutting, sorting parts, deboning and grinding.
- Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
- Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
Store Assistant
3 Years 5 Months
Pizza Power - Sarina, QLD | 05.1998 - 10.2001
- Assisted in daily operations, ensuring smooth customer service and product availability.
- Managed inventory levels, conducting regular stock checks to maintain optimal supply.
- Trained new staff on operational procedures, enhancing team efficiency and service quality.
- Developed and implemented process improvements that streamlined order fulfillment workflow.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Education
Certificate IV - ATSI Primary Health Care
TAFE - Cairns
03-2025
Certificate III Health Services Assistant - Nursing Assistant
Applied Care - Cairns, QLD
12-2014
Timeline
Certified Nursing Assistant In Training
Cairns Hospital
04.2015 - CurrentRead more
Store Manager
Coles Liquorland
04.2007 - 12.2013Read more
Cleaner
Morris Corporation
02.2006 - 03.2007Read more
Meat Packer
Borthwicks Meatworks
02.2004 - 12.2005Read more
Store Assistant
Pizza Power
05.1998 - 10.2001Read more
TAFE - Certificate IV, ATSI Primary Health Care
Read more
Applied Care - Certificate III Health Services Assistant, Nursing Assistant
Read more