Summary
Overview
Work History
Education
Skills
I love to sew and do cross stitch pillows.
I love to volunteer in my community.
PERSONAL
Timeline
Generic

Brenda Walls Baker

Summary

Personable clerk professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Pharmacy Clerk

PHARMASAVE , 7-2225 Guthrie Rd
Comox, B.C. CANADA
04.2009 - 12.2019
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed bi-weekly bank deposits for the owners
  • Put out stock, arranged floor and window displays, cleaned and maintained OTC shelves with stock
  • Performed daily and weekly clean-up of the store

Front Desk Agent

Travelodge Courtenay
Courtenay , B.C. CANADA
01.2000 - 04.2009
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Performed nightly audits
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Education

No Degree - Accounting

North Island College
Courtenay B.C. CANADA

Engineering Certificate -

Concordia University
Montreal, Canada
05.1981

Skills

  • Cash Register Operation
  • Payment Processing
  • Addressing Customer Inquiries
  • Answering and Routing Calls
  • Teamwork and Collaboration
  • End Cap Placement
  • Patience and Versatility
  • Friendliness to coworkers and customers

I love to sew and do cross stitch pillows.

I have completed two hand made quilts for my home, and I have numerous pillows throughout my home.

I love to volunteer in my community.

I am presently volunteering for two seniors who live on my street. I take them shopping, provide some light house cleaning,

make meals or "treats", like cookies (biscuits), breads and cakes. Most importantly, I check on their wellbeing, and sit and have a "cuppa"

with them and listen to them and their wonderful life stories.

When I was working for Pharmasave, we did a lot of volunteering and fund raising , example "Boat for Hope" was a yearly campaign to raise money for sick children , "Raise a Reader" benefited school children, and at Christmas, we raised money and canned goods to supply a hamper for families.

PERSONAL

I am a hard working and honest person, who credits my parents for my work and personal ethics. My parents who just celebrated their

65th wedding anniversary, who both completed military careers, worked hard their entire lives. They still volunteer and fund raise for their local Military Organizations , Legions, and Fish and Game Associations.

I had a wonderful career, starting first as a civilian working for the Canadian military, then working for Amaco Canada doing administrative work in the Petroleum business. When my Father started his battle with numerous cancers, I returned to help care for him along with my Mother, and thus started a new career in the hotel and later the pharmacy retail business. Thankfully he is cancer free for the last 15 years.

I am married to an Australian citizen, and love living here in Perth. I would love the chance to prove to you I can be wonderful employee and a great addition to your company.

Timeline

Pharmacy Clerk

PHARMASAVE , 7-2225 Guthrie Rd
04.2009 - 12.2019

Front Desk Agent

Travelodge Courtenay
01.2000 - 04.2009

No Degree - Accounting

North Island College

Engineering Certificate -

Concordia University
Brenda Walls Baker