Recently returned from a five-month travel experience, with a strong enthusiasm to develop skills in a marketing role. A strong aptitude for problem-solving, genuine eagerness to learn, and exceptional communication abilities contribute to team success and drive positive outcomes.
Overview
5
5
years of professional experience
Work History
Digital Sales & Lead Management Specialist
BMW Group Australia (Head Office)
10.2023 - 06.2024
Led BMW and MINI's eCommerce store development and national marketing campaign. Collaborating with the development team and dealerships to create customized sites for 54 dealership's requirements.
Conducted dealership visits to identify challenges and develop marketing campaigns to align with the direction of BMW/MINI's global strategies.
Optimized customer leads for car services, increasing dealership return rates through targeted marketing communications.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Marketing Coordinator
BMW Group Australia (Head Office)
02.2023 - 10.2023
Managed organic and social media content for product launches and seasonal campaigns.
Developed new marketing campaigns to boost product sales and awareness for both brands. Including eDMs, Social Media, Google Ads, POS etc.
Coordinated dealer content requests and campaigns from the 54 Australian dealers for sales events and product launches.
Monitored and optimized Google Ad keywords and search campaigns.
Digital Marketing Specialist
Hanna Instruments Australia
03.2022 - 02.2023
Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
Managed CRM initiatives with Mailchimp such as running sales promotions and automated email series campaigns for audience of 20,000.
Optimised Google Adwords and Google Shopping campaigns based on seasonal trends.
Attended trade shows (e.g. Reef Stock Sydney) to create marketing content, drive sales, and provide product support.
Provided daily customer service across email, social media, phone, and in-store channels.
Executive of Mortgage Portfolios
Court Financial Services
01.2019 - 03.2022
Resolved challenging applications by researching lender policies and borrowing capacities.
Calculated multiple loan scenarios for clients with various finance providers to best meet their needs
Conducted health checks on existing client home loans, offering support to ensure clients' financial goals were achieved
Managed home loan applications in FLEX, liaising with banks throughout the approval process
Education
Bachelor of Commerce -
Deakin University
Burwood
06-2020
High School Diploma -
Beaconhills College
Berwick, VIC
10-2015
Skills
Creativity
Proficient in digital marketing tools and platforms
Content & campaign management expertise
Problem solving abilities
Openness to learn
References
Deepa Kumar, Retention Manager, BMW Group Australia, 0436 455 657
Karen West, Marketing Manager, BMW Group Australia, 0448 220 094
Giacinto Gaeanto, Account Manager, Hanna Instruments Australia, 0432 552 143
David Beauchamp, Global Senior eCommerce Manager, Hanna Instruments Head Office, Written reference available
Timeline
Digital Sales & Lead Management Specialist
BMW Group Australia (Head Office)
10.2023 - 06.2024
Marketing Coordinator
BMW Group Australia (Head Office)
02.2023 - 10.2023
Digital Marketing Specialist
Hanna Instruments Australia
03.2022 - 02.2023
Executive of Mortgage Portfolios
Court Financial Services
01.2019 - 03.2022
Bachelor of Commerce -
Deakin University
High School Diploma -
Beaconhills College
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