Brendan Leslie
Boronia,VIC
Summary
Dynamic Dispatcher with a proven track record at Aj Sheet Metal, adept in customer service and forklift operation. Excelled in optimizing fleet operations and enhancing teamwork, significantly improving dispatch efficiency. Skilled in decision-making and active listening, ensuring high levels of customer satisfaction and operational continuity during critical situations.
Overview
8
8
years of professional experience
Work History
Dispatcher
Aj Sheet Metal
07.2016 - Current
- Reporting unresolved incidents.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Directed dispatching, routing, and tracking of 7 fleet vehicles.
- Monitored flow of paperwork and directed information to appropriate departments.
- Assisted in resolving customer complaints and grievances.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Year 10 Pass -
Aquinas College
Ringwood, VICSkills
- Customer service
- Decision-making
- Time management
- Active listening
- Forklift operation and training
- Geneal repairs to machines
Timeline
Dispatcher
Aj Sheet Metal
07.2016 - Current
Year 10 Pass -
Aquinas College
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