Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Brendan Lollback

Belimbla Park

Summary

I am a dynamic business leader with an extremely strong work ethic and dedication to my role which is why I have been able to create a successful and profitable maintenance company, Commercial Coatings and Maintenance, Pty Ltd, with 5 employees working under me.

I excel in customer service and project delivery and I have achieved consistent revenue growth through strategic business development and effective team leadership. I am skilled in conflict resolution and operations management, fostering strong client relationships and enhancing overall satisfaction through a high level of quality control.

I am a results driver business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth and adapting to evolving business environments with ease.

I have demonstrated leadership and problem-solving skills to enhance team performance and operational efficiency.

I am a dedicated professional with a history of meeting company goals and deadlines with the highest level of professionalism and quality.

With 17 years experience in law enforcement, I am highly skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand and pride myself on delivery on difficult tasks.

Throughout over 25 years of working, I pride myself on having rarely taken any sick leave and being a reliable and dependable worker, no matter what my role was.

I am an energetic individual with hands-on experience in the building and construction industry and talent for navigating challenges. I bring strong problem-solving skills and proactive approach to all tasks I approach and I am committed to making meaningful contributions and advancing organisational goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Business Owner

Commercial Coatings and Maintenance Pty Ltd
07.2019 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Manage over 20 Major sites with multiple projects running simultaneously, throughout Regional and Metro NSW and QLD.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
  • Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
  • Developed strategic business plan, guiding company towards sustainable growth and profitability.
  • Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
  • Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
  • Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
  • Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Police Officer

NSW Police Force
2003 - 07.2019
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Completed over 1000 Safe Work Method Statements and risk assessments for daily tasks as per Work Health Safety guildines.
  • Mentored junior officers on the importance of ethical behaviour, accountability, and professionalism in their role as public servants.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Utilised excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Regularly managed a large volume of cases with excellent time management and delivery a high stands of briefs of evidence for Court proceedings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilised clear communication and interpersonal skills to build relationships with members of the community.
  • Supervised administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organisation.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.

Painter

Self Employed
2000 - 2019
  • Completed Painter and Decorators apprenticeship under licensed painted while subcontracting. Obtained my Painters Trade certification in August 2024. License 467818C.
  • Painted surfaces using brushes, spray guns, line marking ride on machine and paint rollers.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Streamlined the painting process with efficient use of tools and equipment, reducing project costs.
  • Accomplished seamless blending between old paintwork areas with new applications using careful colour matching techniques.
  • Mixed and blended paints according to specified colours and consistency.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.
  • Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
  • Supported business growth by consistently receiving positive client feedback and referrals.

Pool Builder - Trade Asst. in Construction

Blue Haven Pools - Lansvale
2000 - 2009
  • Assisted in the construction of over 100 pools and spas
  • Enhanced client satisfaction by delivering high-quality acid wash finishes to their concrete pools.
  • Provided repair work to any concrete shell faults detected during the construction process.
  • Provided exceptional customer service by addressing client concerns promptly.
  • Ensured compliance with building codes, health regulations, and safety standards throughout all stages of the construction process.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials onto trucks and trailers.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Mixed and poured concrete for variety of projects.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.

Education

Certificate IV in Building And Construction - Building And Construction

Kinsgway Vocational Training
03-2024

Certificate III in Carpentry - Carpentry

Kingsway Vocational Training
02-2024

Certificate III - Painting

Kingsway Vocational Training
08-2023

Associate Degree in Policiong Practices - Law Enforcement

Charles Sturt University
01-2004

Skills

  • Customer service, Relationship building, retention and Professional networking
  • Driven and determined
  • Project management and Business Development
  • Policies and procedures development, Regulatory compliance
  • Issue and conflict resolution
  • Operations management and quality assurance
  • Cost control, budgeting, and Financial planning
  • Public speaking
  • Task delegation, Team leadership
  • Human resources management
  • Contract management and Scheduling
  • Verbal and written communication
  • Performance improvements
  • Administrative management

Certification

  • Licensed Trade - Painter
  • Certificate III in Carpentry
  • Certificate IV in Building and Construction
  • Yellow Card - Elevated Work Platforms
  • White Card - Building and Construction
  • NSW Driver's License - Unrestricted and current

Accomplishments

  • Supervised teams of 10+ staff members while employed with the NSW Police.
  • Created a successful Company that has consistently met all deadlines for 5 years in a row.
  • Managed business turnover of over $1.5 million consistently for over 3 years, through client retention and project delivery.
  • Received a NSW Police Commissioners Commendation for ....?

Timeline

Business Owner

Commercial Coatings and Maintenance Pty Ltd
07.2019 - Current

Police Officer

NSW Police Force
2003 - 07.2019

Painter

Self Employed
2000 - 2019

Pool Builder - Trade Asst. in Construction

Blue Haven Pools - Lansvale
2000 - 2009

Certificate IV in Building And Construction - Building And Construction

Kinsgway Vocational Training

Certificate III in Carpentry - Carpentry

Kingsway Vocational Training

Certificate III - Painting

Kingsway Vocational Training

Associate Degree in Policiong Practices - Law Enforcement

Charles Sturt University

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Brendan Lollback