Summary
Overview
Work History
Education
Skills
Timeline
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Brendan May

Brendan May

Alice Springs,NT

Summary

Hi, how’s it going? My name is Brendan May. I’m an outgoing enthusiastic hard worker that loves an absolute challenge for anything my way and I’ll figure it out and get it done. I’m a leader, I enjoy a challenge I get along with everyone great guide to be around

Overview

20
20
years of professional experience

Work History

Assistance Store Manager

SUBWAY®Restaurants
05.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
  • Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
  • Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
  • Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
  • Collaborated with team members to ensure timely delivery of orders during peak service hours.
  • Consistently met or exceeded food safety standards through diligent temperature checks, safe storage practices, and proper handling techniques.
  • Ensured consistency in dish quality by closely monitoring seasoning, taste, presentation, and portion control.
  • Improved employee morale through open communication, fostering a positive and productive work culture.
  • Streamlined food preparation processes by effectively organizing workstations and utilizing time management skills.
  • Contributed to menu development by suggesting innovative recipes and presentation techniques.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in accordance with menu specifications.
  • Demonstrated strong leadership skills during staff meetings to ensure smooth day-to-day operations within the kitchen environment.
  • Participated in ongoing professional development opportunities, staying current with industry trends and enhancing culinary skillset.
  • Adapted quickly to changing menus or ingredient availability while maintaining creativity and culinary excellence in dish creation.
  • Spearheaded special promotions or themed nights to attract new customers while maintaining existing clientele loyalty.
  • Supported the head chef with daily operations such as ordering supplies, creating prep lists, and maintaining equipment functionality.
  • Assisted in catering events, showcasing exceptional plating techniques and attention to detail for memorable dining experiences.
  • Implemented cost-saving measures through careful selection of ingredients from vendors and efficient use of resources in meal preparation.
  • Promoted a positive dining experience for guests by accommodating special requests and promptly addressing any concerns or issues.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Trained and supervised new kitchen staff on food preparation and safety protocols.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Communicated with supervisor to discuss menu items, ingredients and nutritional values.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Followed proper procedures for use of government-provided commodities.
  • Monitored food temperatures throughout preparation and serving process.
  • Collected payments and observed customers for suspicious behavior.
  • Planned menus complying with established health guidelines and budget limitations.

KFC

Food Services, 5 CDSG CFB Gagetown, Base Foods
05.2008 - 05.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Laundry Hand

Laundry Hand
01.2004 - 05.2012
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
  • Administered medication and provided general care of Number animals.
  • Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
  • Collaborated with cross-functional teams to meet project deadlines, contributing to overall success of the organization.
  • Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
  • Fostered a positive working environment by consistently demonstrating professionalism, respect, and collaboration with team members.
  • Maintained open lines of communication with colleagues, enabling smooth collaboration and timely completion of projects.
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
  • Showcased exceptional problem-solving skills when faced with unexpected challenges during production runs, ultimately minimizing downtime and keeping projects on track.
  • Cared for walkways, paths, and driveways leading into and out of barn areas.
  • Disposed of hazards or debris found on farm such as downed trees and broken machinery.
  • Provided constructive feedback during team meetings, fostering a culture of continuous improvement throughout the workplace.
  • Contributed to cost savings by identifying opportunities for process improvement and waste reduction.
  • Effectively managed multiple projects simultaneously, keeping track of progress while maintaining high-quality standards.
  • Enhanced product quality by meticulously inspecting materials and finished goods.
  • Inspected animals regularly to detect illness, injury or disease and provided treatment.
  • Proactively identified potential issues or delays in production schedule, allowing for prompt remediation before impacting timelines significantly.
  • Assisted in inventory management activities such as stocktaking or cycle counts, helping maintain accurate records for efficient resource utilization.
  • Maintained adequate storage of Type equipment.
  • Mucked out, cleaned and sanitized animal stalls and barn area.
  • Transported livestock to pastures for grazing or to other areas for veterinary care, tagging or sales.
  • Operated tractor to haul feed, hay and water to distribute to animals.
  • Reduced assembly time for various products through efficient task prioritization and time management.
  • Completed repairs on board and barbed wire fencing and outdoor enclosures.
  • Assisted with mowing, weeding and maintenance of grounds.
  • Ensured adherence to quality control guidelines by rigorously inspecting all completed work prior to submission or shipment.
  • Streamlined production processes by identifying bottlenecks and implementing solutions to optimize workflow.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Promoted animal safety and health by providing proper nutrition, housing and medical care.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
  • Prepared and administered vaccinations and medications to animals.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Monitored and maintained irrigation systems to optimize water levels for crops.
  • Operated tractors and self-propelled machinery to plow and fertilize soil.
  • Supervised work activities of farm laborers and provided instruction and guidance.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.
  • Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Strapped items down over protective padding to secure throughout transportation.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

Merrimac State High School
Mermaid Waters, QLD

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Team Leadership
  • Store Opening and Closing
  • Friendly and Positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Retail Inventory Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control
  • Recruitment and hiring
  • POS Systems
  • Goals and performance
  • Team Building and Leadership
  • Team motivation
  • Recruiting and Hiring
  • Operations Management
  • Leadership Development
  • Supply Ordering
  • Policies and Procedures
  • Store displays
  • Staff Management
  • Staff Supervision
  • Sales expertise
  • Employee Scheduling
  • Accurate Cash Handling
  • Work Planning and Prioritization
  • Opening and closing procedures
  • Documentation And Reporting
  • Relationship building and management
  • Strategic thinker
  • Operations
  • Order Management
  • Sales Strategies
  • Team Development
  • Retail Sales Techniques
  • Product Merchandising
  • Payroll Management
  • Sales professional
  • Customer Response
  • Accurate money handling
  • Bank deposit procedures
  • Loss Prevention
  • Bank and Safe Deposits
  • Operational Efficiency
  • Inventory Oversight
  • Loss Prevention Procedures
  • Retail Merchandise Quality Standards
  • Performance Reviews
  • Sales Analysis
  • Sales Coaching
  • Maximizing profitability
  • Pricing Strategies
  • Flexible Schedule
  • Sales Promotions
  • Leading Staff Meetings
  • Vendor Management
  • Merchandise planning
  • Delegating Work
  • Schedule Management

Timeline

Assistance Store Manager

SUBWAY®Restaurants
05.2021 - Current

KFC

Food Services, 5 CDSG CFB Gagetown, Base Foods
05.2008 - 05.2013

Laundry Hand

Laundry Hand
01.2004 - 05.2012

Merrimac State High School

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