Brendan Oldham

Bezt Excavations

08.2018 - Current

Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
2018-2020 Worked in with Drouin South Excavation doing civil work.
2020-2022 Worked in with Winslow doing civil and infrastructure in the Eastern Suburbs.
2022-2024 Worked in with John Holland in Bayswater North on the Melbourne water pipe line M2O.
Currently Working in with Winslow infrastructure on Cardinia Road Pakenham.