Brendan Oldham
Yarragon,VIC
Overview
7
7
years of professional experience
Work History
Ower Operator
Bezt Excavations
2018.08 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- 2018-2020 Worked in with Drouin South Excavation doing civil work.
- 2020-2022 Worked in with Winslow doing civil and infrastructure in the Eastern Suburbs.
- 2022-2024 Worked in with John Holland in Bayswater North on the Melbourne water pipe line M2O.
- Currently Working in with Winslow infrastructure on Cardinia Road Pakenham.
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Operations oversight
- Negotiation
- Inventory management
- Business operations management
- Pricing strategy development
- Strong work ethic
- Equipment operation
- GPS and route planning
- Vehicle maintenance
- Long-haul driving
Licences
- CAR
- HC ROADRANGER
- MOTORBIKE
- EXCAVATOR
- TELE HANDLER
- SKID STEER
- WHEELED LOADER
- DOZER
- WHITECARD
- FORKLIFT
- CHAINSAW
Timeline
Ower Operator
Bezt Excavations
2018.08 - Current