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Summary
Work History
Education
Skills
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Brendan-Stjepan Petrovic

Gold Coast,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Results-focused marketing professional with data-driven approach to strengthening online marketing campaigns. Skilled in communication, content development and strategic planning. Creative and objective with good project management abilities.

Work History

Warehouse Manager

Maven Supplies
Gold Coast, QLD
09.2022 - Current
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Resolved customer complaints related to product quality or delivery issues.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Analyzed data from production reports to identify trends or opportunities for improvement.
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
  • Updated existing webpages with new content or changes in design elements.
  • Reported regularly on website analytics such as page views, unique visitors, bounce rate.
  • Assisted customers through email or phone regarding their queries about the company's products or services offered via its websites.
  • Monitored website performance to ensure optimal user experience.
  • Developed website content including text, images, videos and audio files.
  • Troubleshot website issues related to functionality and compatibility across multiple browsers and platforms.
  • Analyzed customer feedback to identify areas of improvement for the website interface.
  • Created reports detailing price changes, sales volume, and profitability of products.

Manufacturer

Bundall Powder Coating & Sandblasting
Gold Coast, QLD
05.2019 - 07.2022
  • Inspected finished goods prior to shipment and ensured they met quality standards.
  • Developed strategies for improving efficiency throughout the entire production cycle.
  • Trained new employees on proper use of machines, safety procedures, and job requirements.
  • Provided guidance on complex tasks or projects as needed by other team members.
  • Identified opportunities for continuous improvement within the manufacturing process.
  • Monitored inventory levels of raw materials and ordered additional stock when needed.
  • Coordinated activities between different departments involved in the production process.
  • Participated in regular meetings with other departments such as sales, engineering, and purchasing regarding upcoming projects.
  • Conducted daily safety inspections of workstations and reported any potential hazards to management.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Cleaned, sandblasted, and prepped surfaces for coating application.
  • Handled hazardous chemicals safely in accordance with safety protocols established by the company.
  • Inspected finished products for uniformity of coating thickness and appearance.
  • Prepared and applied powder coatings to metal parts according to specified procedures.
  • Performed routine maintenance on powder coating equipment including pumps, guns, ovens, filters.
  • Identified defects in coated parts using visual inspection techniques or by performing tests like adhesion strength test.
  • Repaired damaged parts prior to applying protective coatings by welding or grinding them.
  • Sprayed wide range of products, including aluminum extrusions, large flat surfaces, awkward profiles and difficult metals.
  • Followed detailed work instructions provided by supervisors regarding specific tasks assigned.
  • Loaded and unloaded items from conveyors or other moving devices manually or using forklifts.
  • Ensured all safety regulations were followed while operating machinery or using hazardous materials.
  • Stored raw materials properly according to manufacturer's instructions ensuring their integrity throughout shelf life.
  • Monitored production process parameters such as temperature, humidity levels, airflow rates, during operation.
  • Used chemicals and solvents to clean equipment after paint applications.
  • Reported daily job updates to supervisors, including whether workers had completed tasks on time.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces.
  • Monitored equipment to verify proper paint flow, viscosity and coating quality.

Sales Assistant

Target
Gold Coast, QLD
10.2018 - 05.2019
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Maintained cleanliness of the sales floor area at all times.
  • Accepted and completed cash, check and credit card payments.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Fostered relationships with customers to expand customer base and retain business.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Replenished merchandise on shelves as needed throughout the day.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Analyzed customer feedback data to identify areas of improvement within the store's services.

Education

Bachelor of Business - Marketing

Griffith University
Gold Coast
03-2024

High School Diploma -

Coombabah State High Scool
Coombabah, QLD
11-2017

Skills

  • Budget Management
  • Production Planning
  • Vendor Relationship Management
  • Documentation
  • Workflow Coordination
  • Inventory Management
  • Loading and Unloading
  • Safety Oversight
  • Staff Management
  • Logistics Management
  • Storage Management
  • Equipment Maintenance
  • Quality Assurance
  • Google Analytics
  • Warehouse Operations
  • Supplies Inventory
  • Problem-Solving
  • Campaign Management
  • Sales Support
  • Client Communication
  • Branding
  • Content Marketing
  • Campaign Implementation
  • Competitive Research
  • Attention to Detail
  • Marketing Strategies
  • Email Marketing
  • Microsoft Office
  • Brand Development
  • Google Adwords
  • Multitasking
  • Goal Setting
  • Problem-Solving Abilities
  • Analytical Skills
  • Statistical Analysis
  • Adaptability and Flexibility
  • Customer Service
  • Campaign Development
  • Computer Proficiency
  • Integrated Marketing
  • Sales Strategy Familiarity
  • Digital Media
  • Teamwork and Collaboration
  • Decision-Making
  • Adaptability
  • Digital Marketing
  • Marketing Analytics
  • Professionalism
  • Pricing Structures Knowledge
  • Can understand 4 languages and I am 60-70% fluent in these languages
  • Training Methods
  • Course Planning
  • New Employee Training
  • Team Development Strategies
  • Coaching and Mentoring

Languages

Croatian
Native/ Bilingual
Serbian
Professional
Bosnian
Professional

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Brendan-Stjepan Petrovic