Brenda Mavata

Provided leadership and management for Adult Home Treatment Team.

Coordinated daily operations in consultation with relevant programme manager.

Advised multidisciplinary teams on development of individualised mental health care plans.

Facilitated business meetings and clinical reviews to uphold policy standards.

Established collaboration with key stakeholders to deliver patient-centred care.

Chaired multidisciplinary team meetings, ensuring KPIs were achieved.

Managed human, financial, and material resources in adherence to organisational objectives.

Participated in formulation and evaluation of operational plans.

• Coordinated all aspects of care, overseeing statutory and non-statutory agency activities.
• Provided supervision, training, and guidance to external agencies as necessary.
• Identified users' cultural, spiritual, and communication needs within a diverse community.
• Facilitated multidisciplinary responses to crisis situations for effective care delivery.
• Ensured regular reviews of care plans and ongoing monitoring of treatment provisions.
• Delivered day-to-day mental health care to clients with enduring conditions in Primary Care.
• Managed liaison role between GP practices and patients with complex mental health needs.
• Administered medications and conducted diagnostic tests to determine patient diagnoses.

• Facilitated access to mental health services for individuals with long-term conditions.
• Screened and triaged clients, delivering short-term interventions based on specific needs.
• Oversaw safe transfer of care from Community Mental Health Hubs to GPs.
• Supervised triage function within mental health teams to ensure effective operations.
• Provided psycho-social interventions tailored to individual patient requirements.
• Completed risk assessments for health, safety, and environmental compliance at events.
• Handled complex emotional information sensitively, addressing barriers to acceptance.
• Collaborated with diverse individuals, co-producing innovative communication strategies.

• My responsibility as the team leader were to screen all referral coming into the Hub and where possible signpost them to services in the borough that can support their needs
• To allocate referrals to the triage team of the day to gather more information if required
• Where an assessment is required the team leader will ensure the referral coordinator books this into the assessment slots for the Hub
• To liaise with outside agencies /referrer to gather more information regarding the referral and making sure robust decisions about patient care
• Working collaboratively with other agencies i.e children and families, social workers, police and housing teams to support the clients with housing needs as well as benefits issues
• Chairing meetings on a daily basis with the triage nurse and having clear plan for the patient.
• Worked closely with fellow nursing professionals to identify strategies for practice development and improvement.
• Built and maintained excellent rapport with patients and loved ones.
• Maintained comprehensive patient care plans and monitored implementation of physicians' orders.
• Monitored delivery of patient care for entire unit, including implementation of care plans.

• Providing effective day to day mental health care and management to clients with enduring mental health problems in Primary Care
• Provide a link /liaison role to GP practices with regards to patients with more complex mental health needs
• To screen non –urgent GP referrals, identifying patients who are suitable for management in Primary Care
• Facilitate onward referral and rapid access to primary and secondary mental health services and other agencies in line with agreed thresholds
• I act as a mental health resource to the respective GP practices by offering advice and support for the management and care of clients with M/H problems
• Establish and maintain working relationships with service users and carers as well as relevant agencies
• I maintain accurate electronic patient notes using the CNWL clinical systems and Primary Care EMIS system, CMHT and Social services guidance and Data protection Act
• Assist in the induction of new staff and facilitate teaching and health promotion in Primary Care setting through education, advice and support to GPs and others
• To provide an overview of mental health service for respective GP practice teams
• Primary care team was embedded into CMHT
• As care coordinator my responsibilities were to care co-ordinate an allocated caseload of service users with complex mental health needs under CPA, incorporating the following: To provide all service users with an adult mental health assessment encompassing health and social care needs in line with CPA, FACS, Section 117 and other relevant legislation (National Assistance Act etc)
• To undertake continuous Risk Assessment and Risk Management
• To provide direct therapeutic care to users in their own home or other community settings, using evidence-based nursing skills and psychosocial interventions
• Supervised small groups of adults with additional mental health needs in assigned therapy groups.
• Built positive, productive client relationships for enhanced social support.
• To co-ordinate and manage all aspects of care, including overseeing work carried out by statutory and non-statutory agencies
• To offer supervision, training, and guidance to external agencies as required
• To identify cultural, spiritual and communication needs of users within a diverse community and ensure that these needs are addressed in the care plan
• To co-ordinate a multidisciplinary response to crisis situations
• To ensure regular reviews of the care plan and ongoing monitoring of all aspects of treatment and services provision
• To provide evidence-based medication management in line with NMC guidelines and Trust Policy and to develop user centred medication concordance
• To assess, plan, implement and evaluate the care provided to users, in collaboration with users, carers, GP's and other members of the multidisciplinary team
• To identify carers and to offer statutory Carers Assessments and Care Plans and review care Plans in line with CPA policy and statutory requirements
• To work in partnership with other agencies (e.g Housing, Benefits, Social Services, etc)
• To facilitate appointee ship, benefit claims and other financial and housing support
• To provide comprehensive review of placements and services commissioned by the local council for adults with SMI, outside of the boundaries of CPA, in line with FACS and Section 117.To identify Adult Safeguarding and Child Protection issues and to implement procedures as required
• Adhered to health and safety requirements in all aspects of care.
• Responded efficiently to day-to-day changes in care and support packages.
• Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
• Observed and respected patient dignity, privacy and independence to encourage communication
• Raised awareness of service by liaising and maintaining partnerships with local community organisations.
• Created a safe environment for staff and service users, ensuring compliance with infection prevention policies across all tasks.
• Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
• Provided mental health support to service users, as well as signposting community resources and local charities.
• Supported integration of service users back into community life to maximise successful transition rate.
• Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
• Used assessment findings to action necessary care plan adaptations.

• Supporting people with enduring mental health issues in their own homes, monitoring mental state, administering medication and improving their lifestyles whilst promoting autonomy
• Assessing people who are in mental health Crisis avoiding hospital admissions by treating them at home
• Supporting them and their families in dealing with crisis
• Working closely with in-patient teams to assess patients in promoting early discharge from the hospital
• Monitoring and supervising medication for those clients who have been discharged from hospital ensuring a smooth transition into the community
• Reducing the number of bed occupancy in inpatient settings and supporting clients in recovery houses
• Assessing risk and managing risk by increasing the amount of home visits and working closely with the patient and family
• Working collaboratively with other agencies i.e children and families, social workers, police and housing teams to support the clients with housing needs as well as benefits issues
• Supporting and supervising students and healthcare assistants and making sure health and safety protocols are being adhered to
• Liaising with the Approved Mental Health Practitioners if service users need assessment under the mental Health Act
• Signposting service users to different services that can meet individual needs.

• Had a sole responsibility of leading others in the development of knowledge, ideas and work practice in particular the assessment of care needs and the development, implementation and evaluation of programs of care
• Assisting in leading and monitoring the performance and working of staff,, health Care Assistants and student nurses as well as working as a deputy in the absence of the manager
• Developing own knowledge and skills and contributed to the development of others and self by maintaining the best practice in health, safety and security of others and self in my own working area
• Worked as a Unit coordinator during office hours and out of hours supporting the staff on the Unit with day-to-day care of patients/ service users
• Responsible for the admissions on the Unit making sure staffing levels are adequate on each shift bearing in mind the gender and skill mix
• Qualified mentor and working towards acquiring a sign off mentor qualification
• Dual Diagnosis clinical lead on the ward, supporting staff with issues regarding drug and alcohol.
• Communicated with patients, families and health care professionals with professionalism.

• Assessing, implementing and evaluating care for patients
• Addressing people's complex health and well-being needs
• Assisting and providing interventions and /or treatment
• To plan and allocate as well as supervising the work of students and health care assistants.