Brendon Chalker
Murwillumbah
Summary
Experienced Haul Truck Operator, Vehicle Sales Consultant, Vehicle Painter and Customer Service Representative with over 8+ years in diverse roles. Dynamic and results-driven professional with a robust background in vehicle operations and sales. Excelled in leadership and problem-solving, significantly enhancing operational efficiency and customer satisfaction. Skilled in clear communication and teamwork, adept at fostering collaborative environments. Proven track record of achieving and surpassing goals through strategic thinking and attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Dan Murphys - Part Of The Woolworths Group
08.2024 - Current
- Assisted customers with product inquiries, ensuring high levels of satisfaction and support.
- Processed sales transactions efficiently, maintaining accuracy in cash handling and register operations.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Maintained up-to-date knowledge of products and services to better assist customers in their purchasing decisions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- managed load running with replacing new stock on to floor and refilling the coolroom
Experienced Haul truck operator
Programmed Skilled Workforce
02.2023 - 04.2024
- Operated heavy diesel trucks in mining operations for 12-hour day/night shifts, ensuring strict adherence to safety protocols and precision
- Maintained clear communication and followed safety protocols, fostering a cohesive team environment
- Demonstrated high concentration and attention to detail, minimizing operational errors
- Collaborated effectively with team members to achieve operational goals and maintain productivity
- Successfully operated haul trucks to transport materials to and from designated locations in a safe and efficient manner
- Communicated effectively with co-workers using two way radio systems during hauling operations
- Inspected haul truck prior to operation for any safety issues or mechanical defects
- Complied with all safety regulations, traffic laws and company policies while operating the vehicle.
Vehicle Sales Consultant
Cessnock City Motor Group
03.2022 - 01.2023
- Presented vehicles and organized deliveries, enhancing customer relationships and sales efficiency
- Developed clear communication and organizational skills, leading to improved customer satisfaction
- Ensured strong attention to detail, significantly contributing to sales success
- Facilitated smooth vehicle presentations and deliveries, driving measurable improvements in sales
- Gained industry-specific knowledge, resulting in increased sales performance
- Collaborated with finance and service departments to ensure seamless customer experiences, enhancing overall dealership reputation
- Negotiated customer sales agreements and closed deals with a focus on customer satisfaction
- Listened attentively to customers’ needs while offering appropriate solutions
- Developed strong product knowledge of vehicles, options, and financing packages.
Vehicle Painter
Mount Thorley Smash Repairs
02.2018 - 03.2022
- Painted and detailed vehicles, ensuring high-quality finishes and consistent customer satisfaction
- Managed multiple tasks in a fast-paced environment, consistently meeting deadlines
- Solved on-the-spot issues using critical thinking and advanced mathematical skills
- Collaborated with team members while also working independently to complete projects
- Completed Certificate IV in Vehicle Painting, enhancing technical skills and industry knowledge
- Repaired scratches and dents on cars before applying coatings or finishes
- Applied paint using various techniques such as spraying, brushing, rolling and blending
- Assisted colleagues with difficult tasks related to vehicle preparation and finishing processes
- Mixed paints according to manufacturer’s instructions while adhering to safety guidelines
- Determined paint flow, viscosity, and coating quality by performing visual inspections or by using viscometers.
Customer Service Role
McDonald's
03.2016 - 03.2018
- Delivered friendly customer service and managed orders, enhancing customer satisfaction
- Operated efficiently in a fast-paced setting, ensuring smooth operations and teamwork
- Applied critical thinking to resolve issues, contributing to operational success
- Maintained workspace cleanliness and organization, improving overall customer experience
- Managed order processing and customer interactions, consistently meeting daily targets and enhancing operational efficiency
- Promoted a positive dining experience by engaging with customers, contributing to a welcoming atmosphere and repeat business.
- Adhered to company policies and procedures when dealing with customers' requests or complaints.
- Stayed up-to-date on changes in products or services offered by the company.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
Certificate IV -
Vehicle Painting
Certificate III - undefined
Surface Extraction Operations
Certificate III - undefined
Automotive Refinishing Technologies
Certificate II - Animal Care
Kingscliff Tafe
Kingscliff12-2024
Skills
- Leadership
- Safety Focused
- Problem Solving
- Strategic thinking
- Hard worker
- Self-motivated
- Attention to detail
- Clear communication
- Efficiency
- Adaptability
- Time management
- Critical thinking
- Teamwork and Collaboration
- Excellent customer service
- Punctual and Reliable
- Customer service
Certification
- Certificate III in Surface Extraction Operations
- Certificate III in Automotive Refinishing Technologies
Personal Information
- Age: 23
- Driving License: Unrestricted Manual NSW Drivers license
Vaccination Status
Full Covid-19 Vaccination
Timeline
Customer Service Representative
Dan Murphys - Part Of The Woolworths Group
08.2024 - Current
Experienced Haul truck operator
Programmed Skilled Workforce
02.2023 - 04.2024
Vehicle Sales Consultant
Cessnock City Motor Group
03.2022 - 01.2023
Vehicle Painter
Mount Thorley Smash Repairs
02.2018 - 03.2022
Customer Service Role
McDonald's
03.2016 - 03.2018
Certificate III - undefined
Surface Extraction Operations
Certificate III - undefined
Automotive Refinishing Technologies
Certificate IV -
Vehicle Painting
Certificate II - Animal Care
Kingscliff Tafe
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