Brendon Gillies
Wheeler Heights,NSW
Summary
Strategic and results-driven senior leader with over 15 years of experience across human resources, investigations, industrial relations, operational management of multidisciplinary teams, project delivery, and organizational transformation. Proven track record of overseeing large-scale, complex projects, leading cross-functional teams, and driving operational excellence in both public, not-for-profit, and private sector organizations. Expertise in stakeholder management, workforce development, process optimization, and compliance, combined with a strong financial acumen and an ability to inspire teams to achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Manager Planning Network Analysis and Coord
Transport for NSW, Coordinator General
Regioanl
07.2024 - Current
- Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency in events and transport enablement across Regional and Outer Metropolitan NSW
- Established and maintained relationships with key stakeholders to support business objectives.
- Report to executive leadership on performance metrics, challenges, and strategic opportunities.
- Produced thorough, accurate and timely reports of project activities.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Monitored compliance with industry regulations and company policies to mitigate risk. Oversee the day-to-day operations of the Customer Coordination and Operation Planning Unit, Major Events Team, The Road Access Unit, The Transport Operations Unit, and the Data Analysis Unit.
- Oversee the day-to-day operations of the Customer Coordination and Operation Planning Unit, Major Events Team, The Road Access Unit, The Transport Operations Unit, and the Data Analysis Unit.
- Coordinate the application of Road Occupancy licenses and Over Size Over Mass (OSOM) applications across Regional NSW.
- Manager the Road access for all events across Regional NSW, incorporating the review and approval of TMP and TGS
- Manage the Major events team in coordination of Regional Major events and the implementation of Customer Coordination Centres
- Manger the team overseeing the PacMap system and deliver effective reporting across Regional NSW, including the administration of the RNM systems.
- Manage, coordinate and influence the team overseeing Regional Public transport programs across regional and Outer Metropolitan NSW
- Manage and influence Legislation, policy and guidelines to drive key deliverables’ in events and Road access across the region
Area Manager, Central Regional
NSW Trains
Sydney/Regional
11.2019 - 07.2024
- Oversee the day-to-day operations of regional train services in the North & Central regions, ensuring the delivery of safe, efficient, and customer-focused services.
- Manage employee performance and engagement across a 24/7 roster, with responsibility for training, compliance, and workforce development.
- Lead continuous improvement initiatives aimed at optimising service delivery and operational processes.
- Drive the strategic direction of Regional Rail programs, aligning initiatives with broader organisational goals.
- Foster strong relationships with community stakeholders, Unions and interna; stakeholders, ensuring customer needs are met and feedback is effectively integrated into service planning.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
Director, North and Central
NSW Trains
Sydney/Reginal
07.2023 - 09.2023
- Delegated work to staff, setting priorities and goals.
- Led the strategic and operational initiatives for the North and Central Directorate during a temporary leadership assignment.
- Represented the Directorate in senior-level meetings, and ensured alignment with organisational objectives.
- Coordinated key workforce planning and resource allocation processes, optimizing efficiency during staff transitions.
Education
MBA - Industrial Relations, Law And Business
Monash University
Clayton, VIC12-2014
Cert IV Recruitment And Selection - Recruitment
Transport For NSW
Sydney Olympic Park, NSW01-2014
Bachelor of Social Science, Major in Industrial Law And Psychology, Sub M, Criminology - Industrial And Organizational Psychology
University of Western Sydney
Sydney, NSW07-2010
Skills
- Leadership & Team Development: Proven ability to inspire and motivate teams, foster collaboration, and drive performance
- Strategic Planning & Execution: Adept at aligning organizational goals with strategic initiatives to deliver high-impact outcomes
- Stakeholder engagement and communication: strong track record in building and maintaining relationships with internal and external stakeholders
- Operational excellence and service delivery: expertise in overseeing complex operational environments and ensuring high-quality service outcomes
- Project management and implementation: successful experience managing projects from inception through completion, on time and within budget
- Organizational change management: Led initiatives that effectively managed transitions, improved processes, and aligned teams with new objectives
- Risk and compliance management: expertise in developing and managing risk mitigation strategies, ensuring compliance with regulations, and promoting safety standards
- Financial oversight and budget management: extensive experience managing large operational and capital budgets to achieve organizational goals
Certification
- Learning Business Success Management Program (DriveIt)
- Mercer Cull Egan and Dell Job Evaluation
- Dealing with Challenging Behavior – In-Service Training
- Systemised Personal Training (SPT) – The McEvoy System
- Senior First Aid & Resuscitation Certificate
- Systemised Personal Training (SPT) – The McEvoy System
Affiliations
- Cranlana Colloquium Alumni
- Western Sydney University Social Science and Business Alumni
- Member of the Broken Bay Game Fishing Club
Timeline
Senior Manager Planning Network Analysis and Coord
Transport for NSW, Coordinator General
07.2024 - Current
Director, North and Central
NSW Trains
07.2023 - 09.2023
Area Manager, Central Regional
NSW Trains
11.2019 - 07.2024
MBA - Industrial Relations, Law And Business
Monash University
Cert IV Recruitment And Selection - Recruitment
Transport For NSW
Bachelor of Social Science, Major in Industrial Law And Psychology, Sub M, Criminology - Industrial And Organizational Psychology
University of Western Sydney
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