Brendon White

Retail Assistant Manager

BWS Springfield Fair

11.2019 - Current

Controlled store inventory and reviewed cash handling and operations reports.
Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Collaborated with store manager to develop action plans for improving overall store performance metrics.
Supported retail manager by identifying and leveraging partnerships that benefited community and store.
Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
Trained and developed new employees for ease of transition into team.
Exhibited excellent people skills during interaction with employees and customers.
Trained employees in suggested selling and merchandising techniques to meet sales quotas.
Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
Implemented loss prevention strategies to reduce shrinkage and maintain profitability.
Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Ensured compliance with all safety regulations, maintaining a clean and organized workspace for staff and customers alike.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Did safety packs, enforced compliancy within company S/F.
Safe counts 3 times per week, worked with armaguard/prosegur, for forthnightly collects of cassettes of safe and receive money.