Brenna Derrett
Summary
Dynamic and dedicated professional with a proven track record at SUBWAY® Restaurants, excelling in customer service and teamwork. Recognized for enhancing service speed and training new hires, fostering a culture of excellence. Proficient in cash handling and effective communication, consistently delivering high-quality results under pressure.
Known for maintaining high standards in food quality and cleanliness. Proven ability to work collaboratively with team members and adapt to changing demands, ensuring seamless operation. Skilled in sandwich preparation, customer interaction, and order accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
Davoren Park
03.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborate effectively with team members to fulfill orders efficiently
- Ensure compliance with health and safety procedures
Crew Member Trainer
Hungry Jacks, Making Burgers, BOH
Ingle Farm, SA
03.2020 - 02.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Took customer orders and prepared meals according to specifications
- Accepted feedback and coaching from management to enhance performance
Education
High School Diploma -
Thebarton Senior College
Thebarton, SA11-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Ability to Work Under Pressure
- Effective Communication
- Cleaning and organization
- Food preparation
- Cash handling proficiency
- Multitasking and prioritizing
Accomplishments
Member of a National Cheerleading Team
Employee of the Month
Outstanding Academic Award 2022
Consistently received high customer satisfaction ratings
Certification
Certification in Working with Children
Certification in Aged-care Sector Employment Clearance
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2023 - Current
Crew Member Trainer
Hungry Jacks, Making Burgers, BOH
03.2020 - 02.2021
High School Diploma -
Thebarton Senior College