Brenna Howell
Darwin
Summary
Dynamic leader in bar, floor and kitchen areas, honed at Wetherspoons. Ready to help the team achieve as per company gaols. Experienced team member and leader with abilty to achieve maximum customer satisfaction. I have 2 years of waiting/floor experience and 3 years of bar and kitchen team leading. Motivated with experience of running busy, demanding shifts in my previous position. I pride myself in being a fast learner with a passion for leading my peers through clear and direct instructions.
Overview
3
3
years of professional experience
Work History
Kitchen/FOH Team Leader
Wetherspoons
03.2022 - 01.2024
- Set performance expectations for the team, monitoring progress towards company goals and providing feedback as needed.
- Bar and kitchen cross trained.
- Maintaining stock levels through stock auditing, analysis and deliveries.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Establishing standards of food/drink to my team according to company standards.
- Leading shifts on bar, floor and kitchen as and when needed with flexibility to work and help out over all aspects of the pubs needs.
Wait Staff Member
Wetherspoons
08.2020 - 03.2022
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new floor staff.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Maintaining cleanliness of the pubs FOH by clearing and ensuring tables are set-up for next customers.
Education
No Degree - Criminology, Sports And Psychology
Thomas Deacon Academy
Peterborough UK07-2020
Skills
- Teamwork and collaboration
- Bar, floor and kitchen training
- Quality control
- Team development strategies
- Rapport building
Timeline
Kitchen/FOH Team Leader
Wetherspoons
03.2022 - 01.2024
Wait Staff Member
Wetherspoons
08.2020 - 03.2022
No Degree - Criminology, Sports And Psychology
Thomas Deacon Academy
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