Breno Guimaraes Rodrigues
Brisbane, Fortitude Valley,Australia
Summary
A professional with proven success in fast-paced, competitive environments. Good sales and customer service abilities along with high knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
10
10
years of professional experience
Work History
Sales assistant
Accent Group: Skechers
05.2019 - Current
- Sales, customer service, cashier, handling computer systems, and stocking
Bartender
Howard Smith Wharves
10.2018 - 01.2021
- Serving/preparing drinks, beers on tap, restocking bar, cashier, cleaning, and stocking
Retail Manager
Claro S.A Brasil
02.2014 - 02.2018
- Customer service, dealing with customer's complaints, customer assistance, sales, cashier, handling computer systems, marketing, after-sales, staff assistance and training, receipt of goods and inventory control
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Education
Bachelor (incomplete) - System Analysis
Institute INFNET-RJ
Rio De Janeiro, Brazil2017
Skills
- Great Communication
- Problem Solving
- Team Collaboration
- Customer Service
Soft Skills:
- Microsoft Office (Excel, Word, PowerPoint)
- Programming language (Java, C)
- Web development (HTML, CSS)
- Graphic design tools (Illustrator, PhotoShop)
Technical skills:
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Additional Education
- Advanced Diploma of Graphic Design - Australian Pacific College, Brisbane, 2024
- Diploma of Graphic Design - Australian Pacific College, Brisbane, 2022
- Diploma of Marketing and Communication - ILSC Greystone College, 2021
- Certificate IV in Business - ILSC Greystone College, 2019
- General English - ILSC, Brisbane, 2018
Timeline
Sales assistant
Accent Group: Skechers
05.2019 - Current
Bartender
Howard Smith Wharves
10.2018 - 01.2021
Retail Manager
Claro S.A Brasil
02.2014 - 02.2018
Bachelor (incomplete) - System Analysis
Institute INFNET-RJ
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