Tammy Stott
Gladstone ,QLD
Summary
Dynamic delivery professional with a proven track record at Gladrock Transport, excelling in efficient navigation and problem-solving. Recognized for enhancing customer satisfaction through timely deliveries and meticulous vehicle inspections. A licensed driver in QLD, adept at load organization and effective communication, ensuring seamless operations and adherence to safety standards.
Overview
32
32
years of professional experience
Work History
Delivery Courier
Gladrock Transport
Gladstone , QLD
03.2011 - Current
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
- Maintained accurate documentation on all shipments delivered and received throughout the day.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Assisted with loading and unloading of freight at warehouses and distribution centers as required.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Signed documents confirming receipt of goods upon delivery at destination points.
- Reported any accidents or incidents involving company vehicles immediately to management.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Conducted routine vehicle maintenance checks to ensure operational reliability.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Checked and secured package loads before deliveries.
- Followed all safety regulations and traffic laws during delivery operations.
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
Supervisor of Factory Operations
Aussticks / Stick Makers
Gladstone , QLD
01.2000 - 12.2010
- Coordinated with other departments to ensure smooth flow of work in the factory.
- Conducted employee training sessions related to safety protocols, equipment operation, and other job-related tasks.
- Established efficient workflow procedures across different departments while maintaining high quality standards.
- Maintained accurate records related to production costs, labor hours, inventory levels.
Apprentice Tiler
Dave Clarke
Gladstone , QLD
01.1993 - 01.1997
- Provided customers with advice on selection of materials like tile types, colors.
- Cleaned finished work area after completion of job.
- Assisted senior tilers with complex tasks such as intricate designs or patterns.
- Sealed all grout lines with sealer according to manufacturer's specifications.
- Grouted joints between tiles using grout float and sponged off excess grout.
- Layed out floor tiles in desired pattern and cut pieces as required for fit.
- Checked levelness of installed tiles with spirit level and adjusted as necessary.
- Ensured safety standards were met at all times while working on site.
- Measured and marked areas to be tiled in order to calculate materials needed.
- Cut ceramic tile with a wet saw or tile cutter according to measurements.
- Replaced cracked or broken tiles when necessary.
- Installed wall tile on walls, countertops, showers, tubs, and other surfaces.
- Prepared surfaces for tiling by removing old tiles and smoothing, cleaning, and leveling the surface.
- Used spacers to ensure even spacing between tiles during installation process.
- Followed instructions from supervisor regarding job requirements.
Education
High School Diploma -
Gladstone State High School
Gladstone, QLD12-1992
Skills
- Efficient navigation
- Load organization
- Deadline adherence
- Licensed driver in qld
- Problem-solving
- Loading and unloading
- Written communication
- Verbal and written communication
- Scanning device operation
- Local routes
- Traffic safety
- Vehicle inspections
Affiliations
- A Grade Golfer
- Fishing
References
References available upon request.
Timeline
Delivery Courier
Gladrock Transport
03.2011 - Current
Supervisor of Factory Operations
Aussticks / Stick Makers
01.2000 - 12.2010
Apprentice Tiler
Dave Clarke
01.1993 - 01.1997
High School Diploma -
Gladstone State High School
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