Brent McCracken
Noosaville,QLD
Overview
42
42
years of professional experience
Work History
Group Executive
UnitingCare Queensland
06.2016 - 10.2023
- Developed and executed strategic plans, resulting in significant business growth.
- Delivered exceptional results through focused leadership and effective team management.
- Drove organizational change initiatives that led to increased efficiency and long-term success.
- Cultivated a high-performance culture by setting clear expectations and providing regular feedback on performance metrics.
- Collaborated with key stakeholders to define organizational priorities, establish shared goals, and align resources towards achieving desired outcomes.
- Implemented innovative solutions to address complex business challenges, driving positive change across the organization.
- Managed budgets and resources effectively, ensuring optimal allocation for maximum impact.
Regional Executive Director, North Coast Region
Department Of Communities And Child Safety
01.2013 - 06.2016
- Developed high-performing teams through targeted recruitment, training, and performance management.
- Established key partnerships with industry leaders to drive business
- Led the successful execution of regional projects, ensuring timely completion within budget constraints.
- Established key partnerships with industry leaders to drive service system effectiveness and collaboration.
- Implemented data-driven decision-making processes for improved business strategy and planning.
- Championed organizational culture change, fostering a positive work environment focused on continuous improvement and employee engagement.
- Managed multi-million-dollar budgets to ensure efficient use of resources in line with company objectives.
- Ensured compliance with all relevant laws and regulations by maintaining up-to-date knowledge of industry standards and implementing necessary policies and procedures.
Regional Director, Ageing, Disability and HomeCare
Department Of Families And Community Services
11.2010 - 01.2013
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Led a team of managers to achieve consistent service delivery through effective leadership and strategic planning.
- Developed and executed successful business plans, resulting in increased service provision and improved effectiveness.
- Established strong partnerships with industry stakeholders, enhancing the department's reputation and creating mutually beneficial collaborations.
- Improved customer satisfaction by developing initiatives focused on enhancing service quality and responsiveness.
- Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Promoted a safety-first culture within the region, implementing best practices that reduced workplace incidents significantly.
Group Manager - Community and Economic Development
Aboriginal Affairs NSW
03.2010 - 09.2010
- Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
- Developed successful business strategies to support economic participation of Aboriginal and Torres Straight Islanders people and communities.
- Managed budgets for various projects, consistently meeting financial targets while maintaining high-quality output.
- Collaborated with other group managers to develop best practices for operational efficiency across departments.
- Led cross-functional teams to achieve project milestones, ensuring timely completion and adherence to budget constraints.
- Streamlined internal communication channels, fostering collaboration and improving overall team performance.
- Established strong relationships with key leaders across the sector and within communities.
Regional Manager - Northern Region
NSW Ageing And Disability Department
01.1997 - 04.2010
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote effective client outcomes.
Youth, Disability and Community Services Worker
Various NFP
01.1982 - 09.1997
- Increased community involvement by coordinating volunteer opportunities.
- Monitored and evaluated impact of social services on community.
- Implemented and developed programs to address poverty and inequality.
- Encouraged creativity by integrating art, music, and drama into youth programs as appropriate for individual interests.
- Monitored social interactions to promote positive social experiences for participants and prevent conflicts.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Provided support to social service clients in navigating available resources.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Education
Master of Arts - Public Administration
Griffith University
Brisbane, QLD07.2008
Graduate Diploma in Adult Education
University of Melbourne
Burnley, VIC12.1994
Bachelor of Arts - Social Sciences
Charles Sturt University
Bathurst, NSW06.1991
Skills
- Strategic Leadership
- Stakeholder Engagement
- Decision Making
- Conflict Resolution
- Emotional Intelligence
- Adaptability
- Cross-functional Collaboration
- Operational Excellence
- Client Interviews
- Relationship Building
- Critical Thinking
Timeline
Group Executive
UnitingCare Queensland
06.2016 - 10.2023
Regional Executive Director, North Coast Region
Department Of Communities And Child Safety
01.2013 - 06.2016
Regional Director, Ageing, Disability and HomeCare
Department Of Families And Community Services
11.2010 - 01.2013
Group Manager - Community and Economic Development
Aboriginal Affairs NSW
03.2010 - 09.2010
Regional Manager - Northern Region
NSW Ageing And Disability Department
01.1997 - 04.2010
Youth, Disability and Community Services Worker
Various NFP
01.1982 - 09.1997
Master of Arts - Public Administration
Griffith University
Graduate Diploma in Adult Education
University of Melbourne
Bachelor of Arts - Social Sciences
Charles Sturt University
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