Summary
Overview
Work History
Education
Skills
Objective
References
Timeline
Generic

Brent Poole

Yatala,QLD

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

9
9
years of professional experience

Work History

Shift Manager

Yatala Pies
07.2022 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Carpenter Apprentice

KPEBuilding
02.2015 - 05.2018
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining clean work environments.
  • Contributed to successful project completion by assisting in installation of fixtures, cabinets, and flooring.
  • Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
  • Assisted in construction of residential framing projects, contributing to precise alignment and stability of structures.
  • Collaborated with experienced carpenters to improve skill set through hands-on training and mentorship opportunities.

Education

Diploma - Diploma of Information Technology

Tafe
Brisbane, QLD
12.2020

High School Diploma -

McGregor State High School
Mount Gravatt, QLD
11.2017

Skills

  • Team Development
  • Staff Development
  • Safety Compliance
  • Cash Handling
  • Handling Customer Complaints
  • Problem-Solving
  • Continuous improvements
  • Safety Procedures
  • Reliability
  • Time management abilities

Objective

Dynamic and adaptable professional with a diverse skill across multiple industries. Seeking a challenging  role where I can leverage my skills and attributes to drive results and contribute to the your success. Eager to step up to new challenges and opportunities while continuously expanding my knowledge and capabilities.

References

Available upon request.

Timeline

Shift Manager

Yatala Pies
07.2022 - Current

Carpenter Apprentice

KPEBuilding
02.2015 - 05.2018

Diploma - Diploma of Information Technology

Tafe

High School Diploma -

McGregor State High School

Similar Profiles

CREATE PROFILE
Brent Poole