Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Timeline
Generic

Brent Poole

Tweed Heads,NSW

Summary

Dedicated professional with extensive experience in construction and retail management, specializing in project coordination and customer service. Proven ability to lead teams, enhance client relations, and implement safety compliance measures. Recognised for strong organisational skills and a commitment to maintaining high-quality standards. Focused on fostering a productive work environment that supports both clients and team members.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Worker

Bone Roasters
02.2024 - 05.2025
  • Reduced production downtime through regular equipment maintenance and proactive troubleshooting.
  • Supported procurement activities by conducting supplier evaluations and negotiations resulting in improved product quality and cost savings.
  • Conducted regular quality control checks to maintain high product standards and minimize defects or errors.
  • Coordinated logistics activities for product shipments, ensuring timely deliveries while minimizing transportation costs.
  • Collaborated with cross-functional teams to optimize supply chain operations and improve overall productivity.

Shift Manager

Yatala Pies
07.2018 - 05.2025
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Landscaper

PBLandscapes
01.2018 - 12.2019
  • Worked alongside civil machinery the achieve the best and quickest result
  • Performed seasonal maintenance tasks such as pruning, fertilisation, and mulching to promote plant health and longevity.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.

Carpenter Apprentice

KPEBuilding
02.2015 - 05.2018
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining clean work environments.
  • Contributed to successful project completion by assisting in installation of fixtures, cabinets, and flooring.
  • Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
  • Assisted in construction of residential framing projects, contributing to precise alignment and stability of structures.
  • Collaborated with experienced carpenters to improve skill set through hands-on training and mentorship opportunities.

Education

Diploma - Diploma of Information Technology

Tafe
Brisbane, QLD
12.2020

High School Diploma -

McGregor State High School
Mount Gravatt, QLD
11.2017

Skills

  • Team development and management
  • Safety compliance and practices
  • Reliability and dependability
  • Workplace health and safety
  • Warehouse operations and logistics
  • Scheduling coordination and planning
  • Production planning and optimization
  • Residential landscaping expertise

Hobbies and Interests

  • Business Development & Investment: Actively researching investment opportunities and business models to deepen my understanding of entrepreneurship and the financial landscape. I am passionate about identifying emerging trends and discovering the best strategies for long-term success.
  • Business Structures & Strategy: Keen interest in studying various business structures and models, with a focus on how companies grow and scale effectively. I am always exploring new ways to optimise business operations and drive innovation.
  • Education & Personal Growth: Planning to pursue a degree in business in the near future to gain formal knowledge and expertise in entrepreneurship, management, and strategy. I am committed to learning everything I can to eventually launch and grow multiple successful companies

Certification

  • Drivers license
  • White Card
  • Roller Operations
  • Cert I Engineering Pathways

References

References available upon request.

Timeline

Operations Worker

Bone Roasters
02.2024 - 05.2025

Shift Manager

Yatala Pies
07.2018 - 05.2025

Landscaper

PBLandscapes
01.2018 - 12.2019

Carpenter Apprentice

KPEBuilding
02.2015 - 05.2018

Diploma - Diploma of Information Technology

Tafe

High School Diploma -

McGregor State High School

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Brent Poole