Summary
Overview
Work History
Education
Skills
Timeline
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Brent Richardson

Brent Richardson

Melbourne,VIC

Summary

Dedicated to 5 star customer service, proven experience in providing exceptional customer care, leading tours and managing front desk operations.

Strong communication and problem solving skills ensure ensure seamless guest experiences.

Ready to bring expertise and commitment to excellence to meet the needs of prospective employers in the hospitality industry.

Overview

38
38
years of professional experience

Work History

Building manager/Concierge

Como Terraces
South Yarra, Victoria
05.2025 - Current
  • Managed daily building operations and maintenance tasks effectively.
  • Coordinated tenant requests and ensured timely resolution of issues.
  • Inspected facilities regularly to uphold safety and cleanliness standards.
  • Assisted with scheduling repairs and preventive maintenance activities.
  • Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
  • Handled customer inquiries regarding rental agreements or other matters related to the facility.
  • Resolved tenant complaints promptly in a professional manner

Manager/Owner

Self
Emerald, Victoria
11.2000 - 01.2025
  • Managed daily operations and ensured smooth workflow in the business.
  • Developed marketing strategies to promote products and services effectively.
  • Trained staff on customer service best practices and operational procedures.
  • Coordinated events and promotions to enhance customer engagement and sales.
  • Resolved customer inquiries and complaints to ensure satisfaction promptly.
  • Resolved customer complaints in a timely manner.

Photographer/Chauffeur

Self Employed
Kew, Victoria
01.1990 - 01.2000

Concierge

Hilton Hotel
East Melbourne, Victoria
03.1987 - 12.1989

Education

Some College (No Degree) -

Scotch College
Hawthorn, VIC

Skills

  • First aid certificate
  • National police check
  • Working with children's check
  • Responsible service of alcohol
  • Driver accreditation for commercial vehicle
  • Food safety supervisor certificate
  • Food handling certificate

Timeline

Building manager/Concierge

Como Terraces
05.2025 - Current

Manager/Owner

Self
11.2000 - 01.2025

Photographer/Chauffeur

Self Employed
01.1990 - 01.2000

Concierge

Hilton Hotel
03.1987 - 12.1989

Some College (No Degree) -

Scotch College

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Brent Richardson