Bresharna McLachlan
Saint George,QLD
Summary
Dynamic and highly reliable professional with extensive experience in customer service and kitchen maintenance. Known for fostering positive environments and effectively managing multiple tasks. Skilled in maintaining cleanliness and hygiene while delivering outstanding service, ensuring customer satisfaction and loyalty.
Hardworking and enthusiastic individual trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Hand /Kitchen Hand/General Cleaner
Warrawee Aged Care Facility
01.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
Retail Cashier
TVG Gift Store
11.2024 - 12.2024
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Increased sales by offering advice on purchases and promoting additional products.
Retail Cashier
Sir Smoke
05.2023 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Kitchen Hand
The Cobb and Co Hotel
01.2021 - 05.2023
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Bartender
The Cobb and Co Hote;
01.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cleaner
Australian Hotel
09.2018 - 11.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma -
St George State High School
Saint George, QLD11-2022
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
Certification
- Infection Control
- Practise Safe Handling of Food
- Manual Handling
- Blue Card
- First Aid/ CPR
- Chemical Control
- PPE Training
Timeline
Retail Cashier
TVG Gift Store
11.2024 - 12.2024
Kitchen Hand /Kitchen Hand/General Cleaner
Warrawee Aged Care Facility
01.2024 - Current
Retail Cashier
Sir Smoke
05.2023 - 07.2023
Kitchen Hand
The Cobb and Co Hotel
01.2021 - 05.2023
Bartender
The Cobb and Co Hote;
01.2021 - 05.2023
Cleaner
Australian Hotel
09.2018 - 11.2018
High School Diploma -
St George State High School
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