Summary
Overview
Work History
Skills
Affiliations
Interests
Timeline
Generic

BRETT ALEXANDER

Raceview,QLD

Summary

Dynamic and dependable professional with a strong work ethic, demonstrated at Mapei Australia. Proven ability to enhance safety protocols and improve operational efficiency. Skilled in retail sales and customer service, fostering relationships that drive repeat business. Adept at maintaining accurate documentation and compliance, ensuring a secure and organized workspace.

Excellent communication skills and life experience in conflict and problem resolution.

Overview

23
23
years of professional experience

Work History

Laboratory Assistant

Mapei Australia
04.2023 - Current
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assisted scientists by collecting and organizing laboratory processes.
  • Also worked part time in warehouse checking inventory and picked merchandise.
  • Forklift operations and loading trucks

Customer Sales Representative

Sydney Tools
06.2022 - 03.2023
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Handled Phone enquiries
  • Ordered Stock -dealt with suppliers
  • Using a computer including email enquiries on a daily basis-write professional emails.
  • Developing junior team members
  • Take care of some property maintenance for business

Retail Worker

BP Service Station
12.2021 - 06.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Retail Sales Worker/Battery Technician

Battery World
04.2021 - 11.2021
  • Established strong relationships with vendors and suppliers, negotiating competitive pricing on parts while maintaining a keen focus on product quality.
  • Maintained accurate inventory records, ensuring proper stock levels for essential components and tools.
  • Conducted extensive research on emerging battery technologies, keeping the company informed of advancements relevant to its offerings.
  • Improved safety protocols within the workplace, resulting in a significant reduction in accidents related to battery handling and disposal.
  • Enhanced battery performance by conducting thorough diagnostic tests and implementing necessary repairs.
  • Close of shop end of day cash reconciliation
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Achieved sales targets through effective communication and persuasive selling techniques.

Process Worker

Century Yuasa Batteries
01.2021 - 04.2021
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Working well in a team
  • Quality Assurrance

Labourer

AWX Labour Hire
03.2013 - 10.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Worked on numerous work sites and developed and maintained good working relationships and communication.

Steel Fixer

Mpd Productions
06.2011 - 12.2011
  • Tied rebar into wire mesh formations using welding, wiring, and clipping techniques.
  • Studied blueprints and specification drawings to determine project requirements.
  • Operated hand and power tools safely to prepare materials.
  • Ensured structural integrity by maintaining correct spacing between steel bars and ties according to specifications.

Solid Plasterer

WDH Plastering
01.2010 - 02.2011
  • Showcased versatility by skillfully working on projects ranging from residential homes to commercial buildings, adapting techniques as needed for each unique environment.
  • Completed complex restoration projects that involved matching historical designs using specialized molding techniques for visually appealing results.
  • Maintained tools and equipment in optimal condition, ensuring consistent high-quality results across all projects.
  • Enhanced durability of structures with expert waterproofing techniques, including cement rendering for exterior walls.

Builders Labourer

Grindley Construction
02.2006 - 10.2009
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Acted as Night Forman on the construction of the control tower of the port of Brisbane and oversaw 10 labourers.

Disability Support Worker

Charm Centercare
03.2003 - 02.2006
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Worked with behaviourals as it was known then, negotiating abuse and violent behaviours with calm and peaceful solutions.

Process Worker

Visy Board
02.2002 - 11.2003
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Prepared, boxed, and staged outgoing shipments.

Skills

    Dependable Independent Worker

    Communication Skills and relationship development

    Strong work ethic

    Retail sales and Customer Service

    Interpersonal People person

    Excellent positive attitude

    Outstanding understanding of laborious processes

Affiliations

  • Citipointe Ipswich Church

Interests

The Holy Spirit is the centre of my journey so i love spending time in the Word and I also write Christian music on my computer at home

I love to praise God and help out at Church I also have a heart for street evangelism

Timeline

Laboratory Assistant

Mapei Australia
04.2023 - Current

Customer Sales Representative

Sydney Tools
06.2022 - 03.2023

Retail Worker

BP Service Station
12.2021 - 06.2022

Retail Sales Worker/Battery Technician

Battery World
04.2021 - 11.2021

Process Worker

Century Yuasa Batteries
01.2021 - 04.2021

Labourer

AWX Labour Hire
03.2013 - 10.2017

Steel Fixer

Mpd Productions
06.2011 - 12.2011

Solid Plasterer

WDH Plastering
01.2010 - 02.2011

Builders Labourer

Grindley Construction
02.2006 - 10.2009

Disability Support Worker

Charm Centercare
03.2003 - 02.2006

Process Worker

Visy Board
02.2002 - 11.2003

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BRETT ALEXANDER