Summary
Overview
Work History
Skills
Certification
Additional Information
Accomplishments
Work Availability
Timeline
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Brett Beston

Narre Warren North,VIC

Summary

CAREER OBJECTIVE / PROFESSIONAL PROFILE Having demonstrated exceptional results as a Journalist / Content Creator/Broadcaster within various media roles, I am actively pursuing an exciting position with a commitment to uphold the businesses purpose and objectives. Consistently meeting and exceeding expectations with the ability to achieve desired results and outcomes, I have demonstrated a proven track record of accomplishment in the provision and delivery of timely and effective content in both print and digital media and customer service. I am confident I would make a positive contribution to the business with the capacity to respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within any setting.

Overview

12
12
years of professional experience
3
3
Certifications

Work History

Production Manager/Announcer/Copy Writer

Power FM
, NSW

Producer/Panel Operator

Melbourne

Sports Editor/ Content Coordinator/ /Announcer/ Copy Writer

More FM
Wanganui, NZ

Sports Journalist/Feature Writer

Manukau Daily News
Auckland, NZ

WRITER/COMMENTATOR/ CONTENT PRODUCER, Volunteer

Eastern Football Netball League
Melbourne, Victoria
06.2016 - Current
  • The Eastern Football Netball League is an Australian rules football league, based in the eastern suburbs of metropolitan Melbourne
  • Following a restructure during 2018, the league now consists of five divisions, comprising 46 clubs
  • Match day Commentator SEN plus , www.efnl.org.au, various social media platforms
  • On camera presenter for match day coverage www.efnl.org.au, and various social media platforms
  • Panel member for weekly EFL Sunday radio show on SEN plus

Customer Contact Officer

SERCO CITIZEN SERVICES PTY LTD
Essendon, Victoria
04.2020 - 06.2020
  • Serco is a private sector company with global presence and a strong public sector bond, taking responsibility defines what they do and how they do it
  • They serve society on behalf of governments who trust them to provide public services, and citizens who trust them to take care of them in diverse circumstances
  • In this they are also trusted to serve as a responsible employer, partner, neighbour and investment
  • Key Duties:
  • Manage complex inbound enquiries and deliver against consistent KPIs
  • Log detailed interactions for all tasks and actions in accordance with client’s policies
  • Manage secure and sensitive data with professionalism and empathy

au

Telstra, Broadcast Delivery| www
Clayton, com
12.2018 - 03.2020
  • Live Event Monitor
  • Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services
  • Key Duties:
  • Overseeing live broadcast events
  • Live Monitoring of FFA, AFL and NRL’s core digital platforms during live match streaming on Mobile App and website
  • Incident Management: First level support during live match streaming including Radio and live stats feed
  • Perform readiness checks of all systems of relevant vendors on game day
  • Manually monitor the all customer service’s during live games
  • Active participant of each live event bridge
  • Attendance at weekly Live Event review meeting

Journalist

02.2014 - 06.2016

Journalist/Writer

LIGHT FM
Mitcham, Victoria
11.2011 - 09.2013
  • Www.efnl.org.au, Eastern Footballer magazine
  • Providing effective communication through appropriate channels to the team and key stakeholders, Broadcaster 89.9 TheLight is Positive Radio are a community radio station dedicated to bringing you positive, safe, family friendly, 100% clean content and a whole lot of fun and heaps of giveaways for you
  • With the studio at 333 Mitcham Road, in Mitcham and a transmitter on Mount Dandenong attracting more than a million listeners per month
  • Writing and rehearsing scripts
  • Meeting with programme directors/producers to discuss programmes/shows
  • Choosing and playing music
  • Organising meetings, interviews and schedules
  • Undertaking relevant background research
  • Interviewing guests via the telephone or in person
  • Presenting traffic, weather and/or news summaries
  • Giving reviews of newly released books, films, music etc
  • Providing programme links
  • Operating technical equipment, such as radio ‘desks’

Skills

Perform administration and reporting functions as appropriateundefined

Certification

Résumé of Angela Beston

Additional Information

  • R É S U M É
  • Awards: , Winner of the 2017 Clinton Grybas Award, for Media Personality of the Year

Accomplishments

Studied online for 12months, Cert III in Journalism passed with High Distinction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Contact Officer

SERCO CITIZEN SERVICES PTY LTD
04.2020 - 06.2020

au

Telstra, Broadcast Delivery| www
12.2018 - 03.2020

WRITER/COMMENTATOR/ CONTENT PRODUCER, Volunteer

Eastern Football Netball League
06.2016 - Current

Journalist

02.2014 - 06.2016

Journalist/Writer

LIGHT FM
11.2011 - 09.2013

Production Manager/Announcer/Copy Writer

Power FM

Producer/Panel Operator

Sports Editor/ Content Coordinator/ /Announcer/ Copy Writer

More FM

Sports Journalist/Feature Writer

Manukau Daily News
Brett Beston