Brett Crittenden
Noraville,NSW
Summary
Dynamic carpet installer with a proven track record at Infinitey Floorings, excelling in customer service and precise room measurements. Mastered adhesive application and carpet stretching techniques, enhancing project efficiency and client satisfaction. Recognized for fostering teamwork and resolving challenges, contributing to increased referrals and repeat business.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Carpet Installer
Infinitey Floorings
03.2023 - 07.2025
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Collaborated with sales team to provide accurate quotes and exceptional service, leading to repeat business.
- Stayed current on industry trends, ensuring that clients received up-to-date information about available products and installation techniques.
- Worked closely with other trade professionals on job sites, fostering teamwork and efficient coordination of tasks among different teams.
- Handled challenging situations gracefully under pressure, such as last-minute changes or unexpected complications during installations.
- Resolved client concerns quickly and professionally, maintaining a positive reputation for the company.
- Contributed to increased referrals from satisfied customers through consistent quality workmanship on all projects.
- Assisted in training new hires on industry best practices, resulting in improved overall team performance.
- Provided timely progress updates to clients, keeping them informed throughout the entire installation process.
- Performed carpet cleaning and stain removal tasks using recommended products.
- Operated hand and power tools such as drills, grinders and jackhammers
- Increased company revenue by completing projects within budget and timeline constraints.
- Streamlined the installation process by proactively preparing materials and tools required for each job site.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Participated in ongoing professional development opportunities to stay informed about new techniques and best practices in the field of carpet installation.
- Installed carpet, hardwood and vinyl flooring in commercial and residential buildings.
- Maintained a safe work environment by following proper safety procedures during installations
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
Delivery Offsider
Redhot Transport
06.2022 - 02.2023
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
Production Supervisor
Cheesecake Factory Inc
Villawood, NSW
04.2020 - 05.2022
- Supervised daily production operations to ensure workflow efficiency and adherence to safety standards.
- Led team meetings to communicate goals, address challenges, and foster collaboration among staff.
- Trained new employees on production processes, safety protocols, and equipment operation for seamless integration.
- Implemented process improvements that enhanced productivity and reduced downtime across production lines.
- Monitored quality control measures to maintain product standards and compliance with industry regulations.
- Developed training materials and standard operating procedures to enhance employee skill sets and efficiency in tasks.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Labour Hire
Zenith Labour Hire
12.2019 - 05.2020
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Carpet Installer
Flooring Evolution
Sydney, NSW
12.2017 - 01.2019
- Assisted in measuring and cutting carpet to precise specifications.
- Learned installation techniques for various carpet types and styles.
- Maintained tools and equipment for optimal performance and safety.
- Followed safety protocols to minimize hazards on job sites.
- Adapted to diverse work environments and client preferences efficiently.
- Supported experienced installers by preparing materials and job sites.
- Gained knowledge of industry standards and best practices in flooring installation.
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Removed existing flooring materials and prepared area for installation of new products.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
- Managed inventory of materials effectively, reducing waste and cutting costs for the company.
Air Ducting
Flexible Ducting
Lisarow, NSW
12.2014 - 05.2017
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
Production Worker
Onesteel
Hexham, NSW
04.2012 - 12.2014
- Operated machinery and equipment to ensure efficient production flow.
- Monitored quality control processes, identifying defects and implementing corrective actions.
- Trained new employees on safety procedures and operational protocols.
- Collaborated with team members to optimize production schedules and minimize downtime.
- Conducted routine maintenance checks on equipment to prevent operational disruptions.
- Maintained a clean and organized work environment to ensure safety standards were met.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
QualityControl
Polytec
Charmhaven, NSW
03.2011 - 02.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Carpet Layer
Carpet Solutions
12.2006 - 01.2011
- Installed various carpet types with precision, ensuring seamless transitions and optimal aesthetics.
- Operated specialized tools, enhancing installation efficiency and minimizing material waste.
- Trained junior layers on best practices for carpet installation and safety protocols.
- Assessed project requirements to determine suitable materials and techniques for diverse environments.
- Supervised installation teams, optimizing workflow and enhancing overall project completion times.
- Implemented quality control measures to uphold high standards of workmanship across all installations.
Carpet Installer
Interface Flooring
02.1998 - 03.2006
- Assisted in measuring and cutting carpet to precise specifications.
- Learned installation techniques for various carpet types and styles.
- Collaborated with team members to ensure timely project completion.
- Maintained tools and equipment for optimal performance and safety.
- Followed safety protocols to minimize hazards on job sites.
- Adapted to diverse work environments and client preferences efficiently.
- Supported experienced installers by preparing materials and job sites.
- Gained knowledge of industry standards and best practices in flooring installation.
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Removed existing flooring materials and prepared area for installation of new products.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
- Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
- Reduced client complaints by ensuring precise measurements and accurate cuts for each project.
- Adhered to strict deadlines while maintaining high standards of quality control throughout each project phase.
Education
High School Diploma -
Northlakes High School
Sanremo12.1998
Skills
- Room measurements
- Customer service
- Rollmaster
- Repair work
- Tool management
- Surface preparation
- Adhesive application mastery
- Carpet installation
- Padding installation
- Building diagram assessment
- Material estimation
- Inventory management
- Flooring installation
- Customer needs assessment
- Pattern matching
- Moisture testing
- Team oversight
- Edge joining
- Subfloor preparation
- Material cost estimation
- Carpet stretching
- Custom pattern creation
- Carpet removal techniques
- Carpet tile installation
- Tack strip installation
- Stair carpeting proficiency
- Carpet repair techniques
- Proper stretching methods
- Seam joining techniques
Certification
I have high risk work license =dogman
Surfing and beach
Love being out in nature love the water
Timeline
Carpet Installer
Infinitey Floorings
03.2023 - 07.2025
Delivery Offsider
Redhot Transport
06.2022 - 02.2023
Production Supervisor
Cheesecake Factory Inc
04.2020 - 05.2022
Labour Hire
Zenith Labour Hire
12.2019 - 05.2020
Carpet Installer
Flooring Evolution
12.2017 - 01.2019
Air Ducting
Flexible Ducting
12.2014 - 05.2017
Production Worker
Onesteel
04.2012 - 12.2014
QualityControl
Polytec
03.2011 - 02.2012
Carpet Layer
Carpet Solutions
12.2006 - 01.2011
Carpet Installer
Interface Flooring
02.1998 - 03.2006
High School Diploma -
Northlakes High School