Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brett Dare

Kingston,Australia

Summary

Diligent Commercial Cleaner with 10 years of experience performing janitorial duties, including vacuuming carpeted floors, disinfecting restrooms and removing trash. Reliable and punctual


Results-driven cleaner excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

22
22
years of professional experience

Work History

Customer Service Representative

Coles Express/Viva Energy
09.2022 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Cash Handling
  • Presentation of shop
  • Keeping shop clean
  • Preparing food for sale
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Responded to customer requests for products, services, and company information.

Business Manager - Self Employed

B.D Enterprises
02.2002 - 06.2022

- Operating a small online and physical Import/Wholesale business.

- Sourcing factory suppliers from Asia

- Importing Jewellery packaging/Pet Products

- Contact and negotiating with suppliers

- Purchasing of stock

- Keeping accounts up to date

- Communications with customs brokers and delivery companies

-Monitoring and ordering stock levels.

- Marketing activities

-Promptly resolving complaints or enquiries, including client follow-up

- Warehousing and packing containers.

Commercial Cleaner - Sub Contract

Extra Clean Commercial Cleaners
07.2015 - 11.2019
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Kept building entryway glass clean and polished for professional presentation.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Commercial Cleaner - Part Time

A Better Clean Commercial Cleaners
07.2010 - 07.2015
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to company policies for appearance, thoroughness and facility security.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Performed inventory management to keep storage areas and carts well-stocked.

Education

High School Diploma -

Hobart Adventist College

Cert 3 in Individual Support- Disablility & Ageing

Sage Education
09.2022

Skills

  • An exemplary professional background and a wealth of experience spanning more than ten years, as a Cleaner, working in the commercial sector
  • Self employed until June 2022, in own Import and Wholesale business that I have run since 2002
  • Achievement-driven and results oriented with a passionate desire to work as a cleaner, and a commitment to develop a career in this field by developing abilities through the expansion of knowledge, education and personal development
  • Happy working in any entry level cleaning role and once known in this work environment would be pleased to step into any role employer saw fit
  • A special interest in health and safety in the workplace and have always adhered to all OH&S regulations
  • Excellent customer service and interpersonal skills with ability to develop rapport with people with diverse backgrounds
  • Recognised by clients and management for having an excellent work ethic, reliable and hardworking as well as being a strong team leader who provides positive team leadership
  • Acknowledged as a quick learner
  • Good Basic IT Skills, with the ability to quickly learn new software packages
  • Used to working long hours doing physically demanding tasks and willing to work on any shift basis
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Money handling abilities
  • Payment Processing

Additional Information

  • Australian Citizen with ability to work in the country
  • 3 COVD vaccination's as at Aug 2022
  • 2022 Flu Vaccination

Timeline

Customer Service Representative

Coles Express/Viva Energy
09.2022 - 07.2024

Commercial Cleaner - Sub Contract

Extra Clean Commercial Cleaners
07.2015 - 11.2019

Commercial Cleaner - Part Time

A Better Clean Commercial Cleaners
07.2010 - 07.2015

Business Manager - Self Employed

B.D Enterprises
02.2002 - 06.2022

High School Diploma -

Hobart Adventist College

Cert 3 in Individual Support- Disablility & Ageing

Sage Education
Brett Dare