Brett Eid

• Established operational processes to enhance service delivery and customer satisfaction.
• Developed marketing strategies to increase brand awareness and drive sales growth.
• Oversaw financial forecasting, budgeting, and reporting to ensure sustainable business practices
• Sales servicing installation and maintenance of security systems including CCTV alarm systems access control intercom satellite, Internet TV antenna TV wall mounts, etc.

Managed setup activities for TV antennas, alarm systems, and CCTV access control across franchise locations.

• Installed and configured security systems, ensuring optimal functionality and compliance with industry standards.
• Trained junior technicians on installation procedures and safety protocols to enhance team performance.
• Conducted thorough site assessments to determine security needs and recommend appropriate solutions.
• Collaborated with clients to design customized security installations that meet specific requirements and budgets.
• Collaborated with team members to complete large-scale projects, ensuring optimal security coverage for clients.
• Enhanced security system efficiency by installing and configuring state-of-the-art equipment.
• Installation and commissioning of Twp CCTV systems for Victoria police

• Installed and configured equipment in compliance with safety standards.
• Conducted routine maintenance checks to ensure optimal performance of systems.
• Collaborated with team members to streamline installation processes and improve efficiency.
• Trained junior installers on best practices and safety protocols for equipment handling.
• Troubleshot technical issues during installations, providing effective solutions promptly.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Maintained a safe work environment by strictly adhering to safety protocols and guidelines.

• Installed and programmed security systems for residential and commercial properties.
• Conducted routine maintenance and troubleshooting on various security equipment.
• Collaborated with clients to assess security needs and recommend appropriate solutions.
• Trained junior technicians on installation processes and system operations.
• Implemented process improvements that enhanced response times for service calls.
• Managed inventory of security devices and ensured proper stock levels for installations.
• Developed site-specific security plans tailored to client requirements and vulnerabilities.
• Led emergency response drills to enhance preparedness among staff and clients.
• Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
• Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
• Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
• Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
• Explained how to properly use security systems so that customers were knowledgeable.
• Implemented access control systems in sensitive areas, effectively reducing unauthorized entries and safeguarding critical information assets.

• Configured and installed security systems based on client requirements.
• Conducted routine inspections of security equipment for functionality and compliance.
• Delivered technical assistance for security software and hardware issues.
• Collaborated with team members to develop efficient installation processes.
• Trained new technicians on safety protocols and system operations.