Brett Harling
MAROOCHYDORE,QLD
Summary
A highly motivated and confident hospitality professional with extensive skills, knowledge and experience in many areas of hospitality including management of small and large teams.
I have spent the past three plus years in the disability support service sector and four years as patient care support for Queensland health.
I currently have my NDIS clearance, blue card, and all current first aid and CPR certification.
I am currently finishing my certificate 3 in disability support and will be finished in February 2026.
Reliable support worker offering several-year background promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.
Mature support worker offering several-year background providing vulnerable individuals with care to improve quality of life.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.
Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Disability Support Worker
Neta care holistic hea
Parklands , QLD
04.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Communicated effectively with clients to understand their individual needs.
- Implemented personalized care plans in collaboration with healthcare professionals.
Disability Support Worker
Adaptive home care
Kawana , Qld
09.2024 - 04.2025
- Assisted clients with daily living activities and personal care tasks.
- Communicated effectively with clients to understand their individual needs.
- Implemented personalized care plans in collaboration with healthcare professionals.
- Maintained accurate records of client progress and care provided.
- Coordinated transportation and social activities for clients within the community.
- Educated clients on health and wellness practices to promote independence.
- Collaborated with family members to ensure comprehensive support for clients.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Transported clients to appointments, social events, and other activities as needed.
- Encouraged independence by teaching skills needed for everyday life.
Support Worker
Get Going Support
Caloundra, Qld
11.2023 - 09.2024
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
Support Worker
Stride support services
Mooloolaba, QLD
11.2022 - 11.2023
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Maintained and developed community relationships to support various client referrals.
- Acted as role model for clients by exhibiting positive behaviors.
Patient Services Assistant
Nambour General Hospital
Nambour, Qld
07.2017 - 10.2023
- Employed as a Patient Services Assistant; my duties are to work with the food services team to deliver a prompt and efficient service of meals to patients in the wards
- Other duties include removing food trays from the wards and cleanliness of the service stations
- I also work as a kitchen hand where my duties are to assist the chefs to prepare meals, cleaning the work stations, stock control, receiving and storing of goods, complete the cleaning checklist to provide and maintain hygiene standards
- To compliment my duties, I also bring with me a positive and caring customer service attitude
- I have great time management, I have effective communication skills within a team, and I am diligent in my duties and follow work safety procedures
Owner/Operator
The Little Fox Café and Bar
07.2015 - 01.2016
- Owner/operator I built up a new café/bar in an existing venue in the Noosa Blue resort achieving positive results
- I designed, renovated and recreated this whole space
- My role as owner/operator was looking after all aspects including accounts, wages, licenses, daily stock control and ordering, overseeing and managing all staff operations
- I was hands on with all regular maintenance of interior and external grounds and arranging contractors as required
- Liaising with external business leaders and Noosa Blue Resort's General Manager to boost business levels, guest satisfaction, promotions and entertainment
- I trained staff on product and local knowledge to go the extra mile for outstanding service and satisfaction from to our café patrons and resort guests
Assistant Manager College Canteen
Good Shepard Lutheran College
05.2015 - 06.2015
- My duties were to oversee and direct canteen team members in daily operations
- I was responsible for making sure all food safety standards and policies were met to ensure workplace safety for my team, students and teaching staff
- Other duties include ordering, stock control, menu planning, cooking quality meals to meet the college requirements, cleaning and maintenance of the kitchen
Kitchen, dining-room & housekeeping utility
Spotless Catering
07.2012 - 02.2015
- Duties include: assisting the chefs in breakfast and dinner preparation, daily dining room set-up, servicing, restocking, food handling, customer service and liaison between front and back of house to meet customer needs, stores, unloading, cleaning of both dining room and kitchen to required standards
- Cleaning and maintenance of all camp-site facilities including onsite offices, gymnasium, recreational areas, laundry rooms and gardening
Dining Room Supervisor
The Mac Group
03.2012 - 07.2012
- Responsible for coordination and training of the utility team with respect to kitchen and dining room operations
- The role required communication management - liaising with the head chef and catering teams on a daily basis and compliance with workplace policies
Education
Cert 3 - disability support
DP Training
Maroochydore 08.2025 - 02.2026
Skills
- Exceptional customer service orientation
- Occupational health and safety compliance
- Good communication skills
- Effective time management
- Great attention too detail
- Mobility support
- Personal care assistance
- Daily living assistance
- Meal Planning and Preparation
- Mobility Assistance
- First-aid and CPR
- Behavioral support
CERTIFICATION
- Blue Card working with children
- Yellow Card NDIS clearance
- Current CPR certification
- Current First Aid certification
- Open drivers license
- Full comprehensive insurance
- Cert 3 Individual disability support, completion February.
Timeline
Cert 3 - disability support
DP Training
08.2025 - 02.2026
Disability Support Worker
Neta care holistic hea
04.2025 - Current
Disability Support Worker
Adaptive home care
09.2024 - 04.2025
Support Worker
Get Going Support
11.2023 - 09.2024
Support Worker
Stride support services
11.2022 - 11.2023
Patient Services Assistant
Nambour General Hospital
07.2017 - 10.2023
Owner/Operator
The Little Fox Café and Bar
07.2015 - 01.2016
Assistant Manager College Canteen
Good Shepard Lutheran College
05.2015 - 06.2015
Kitchen, dining-room & housekeeping utility
Spotless Catering
07.2012 - 02.2015
Dining Room Supervisor
The Mac Group
03.2012 - 07.2012