Brett Holden
Rockdale,NSW
Summary
Dedicated and results-driven Supervisor with extensive experience in fleet management and team leadership. Proven track record in enhancing productivity, safety, and customer satisfaction. Seeking to leverage skills to contribute to a dynamic organization.
Overview
24
24
years of professional experience
Work History
Fleet Supervisor
Startrack Premium
01.2013 - 01.2024
- Prepared route maps and identified resource opportunities to enhance customer service quality
- Monitored driver performance data and collaborated with the Bulk Delivery team for cost-effective operations
- Liaised with fleet control for optimal resource utilization
- Engaged the team through daily toolbox talks to boost safety and productivity
- Ensured safety compliance aligned with business policies and procedures
- Identified and assisted with opportunities for continuous improvement
- Drove and influenced cultural practices within the team
- Managed internal and external working relationships, handling customer inquiries effectively
- Oversaw budget management to ensure cost-effective and efficient operations
- Monitored and measured DIFOT (Delivery in Full, On Time) performance
- Initiated and monitored safety and mental health policies and compliance with One Safe
- Measured and acted on daily performance results, leading conflict resolution and change initiatives
- Managed driver rostering to align with KPIs and delivery volumes
- Trained new drivers on runs and processes for effective pickup and delivery management
- Acted as the Voice of the Customer for service issues, coordinating inquiries through Service Cloud
- Maintained and updated subcontractor details using CMS
Fleet Team Leader
Startrack, Premium (Air)
01.2012 - 01.2013
- Effectively rostered staff to ensure timely completion of all pick-ups and deliveries
- Allocated suitable vehicles for drivers in diverse environments to maximize efficiency
- Conducted daily COR checks to ensure driver safety and compliance
- Maintained accurate records of heavy vehicle fleet maintenance and repairs, adhering to legal regulations
Forklift Operator/Driver
Startrack, Road
01.2000 - 01.2012
- Strategically sorting freight to achieve delivery targets for businesses and residentials in a high paced environment
- Maintain a perfect driving record and delivery schedule
- Responsible for handling ‘security freight’
Skills
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Team motivation
- Time management mastery
- Continuous Improvement Mindset
- Regulatory Compliance Awareness
- Conflict resolution techniques
- Budget Planning and Execution
- Environmental Sustainability Practices
- Strong Decision-Making Skills
- Driver Training and Development
- Operations and logistics
References
- Lydia Vandermade, Program Support Officer, lydia.vandermade@startrack.com.au, 0439 358 837
- Gill Alvarado, Fleet Manager, gill.Alvarado@startrack.com.au, 0427 058 644
Accreditations
- Leadership at Post, 2022
- Lean Champion, 2024
Timeline
Fleet Supervisor
Startrack Premium
01.2013 - 01.2024
Fleet Team Leader
Startrack, Premium (Air)
01.2012 - 01.2013
Forklift Operator/Driver
Startrack, Road
01.2000 - 01.2012
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