Brett Humphries
Penrith,Australia
Summary
Results-driven Business Development Manager with extensive experience in financial management and KPI implementation. Proven success in team leadership, talent development, and operational efficiency. Expertise in market analysis, strategic partnerships, and sales strategy development has consistently driven business growth while ensuring compliance with legal and ethical standards. Known for fostering strong client relationships through exceptional communication and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Development Manager - Foodservice
McCain
Sydney
09.2023 - Current
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Maintained a database of existing customers and prospective leads.
- Attended tradeshows and conferences to network with potential clients.
- Facilitated training and development programs for sales and business development teams.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Oversaw national client accounts, driving customer satisfaction and retention.
- Organised meetings between senior management and prospective customers.
- Researched target markets to understand the needs of current and potential customers.
- Managed budgets and resources efficiently to maximize return on investment.
- Collaborated with internal teams for successful execution of projects.
- Built and maintained strong relationships with key distributors to maximise the sales team's impact on product sales.
- Developed and executed strategic business plans to achieve revenue and growth targets.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
Business Development Manager
PFD Food Services
Sydney
11.2021 - 09.2023
- Prepared detailed quotation documentation and submitted proposals for client evaluation.
- Drove significant sales performance within targeted Sydney markets.
- Enhanced efficiency in client deliveries through geographical consolidation.
- Effectively communicated to drive results through departmental collaboration, supplier negotiation and clear transport team instructions.
- Cultivated mutually beneficial and positive relationships with stakeholders using active listening skills.
- Monitored Profit & Loss statements and reported on financial performance, including sales and margin erosion.
- Developed accurate personal growth budgets considering sales area performance and client expectations.
- Showcased professional representation of PFD during key stakeholder engagement meetings.
- Pinpointed areas for innovative client solutions to enhance basket growth within PFD.
- Participated in discussions with senior management on margin erosion reports.
- Maintained accurate documentation of reports, record keeping, and client notes.
- Leveraged culinary skills and innovative techniques to provide unique services aligning with contemporary standards.
- Ensured compliance with OH&S standards through ethical and responsible practice.
Executive Chef
Lewis Leisure Group
Camden Valley Inn, Sydney
09.2019 - 11.2021
- Displayed leadership skills by efficiently managing kitchen teams through strategic delegation.
- Fostered a high-performance culture and motivated the team to achieve strategic goals.
- Demonstrated sound commercial and financial acumen in budget management.
- Leveraged communication skills to drive results through cross-departmental collaboration, supplier negotiations, and clear team instructions.
- Developed positive connections across different teams through effective communication and empathy.
- Efficiently managed inventory controls and performed stock counts.
- Managed team development by providing coaching, training, and guidance.
- Implemented comprehensive understanding of supply chain protocols to drive efficient usage.
- Monitored Profit & Loss (P&L) statements consistently, reporting on financial performance.
- Prepared and evaluated tender documentation for preferred supplier agreements.
- Evaluated departmental costs and targets for senior management.
- Processed payroll efficiently by implementing innovative techniques aligned with contemporary standards.
- Played an integral role in discussions with senior management, proposing cost-effective departmental improvements.
- Developed detailed budgets based on annual performance expectations.
- Adapted readily to dynamic environments managing work demands efficiently.
- Implemented innovative menu redesigns considering industry trends, outlet capabilities, and guest feedback.
- Proactively identified market gaps to introduce innovative culinary dishes.
- Managed VIP menus for special guests including diplomats, dignitaries, media representatives other VIPs.
- Maintained thorough record-keeping for tenders and proposals.
- Ensured operational efficiency through effective handling of equipment records and related processes.
- Managed ethical, legal, and safe practices in compliance with OH&S standards.
Executive Chef | Sous Chef | CHef De-Partie
Accor Hotels
Various Loacations
01.2008 - 08.2019
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Utilised local, fresh food products to support local economies and showcase community support.
- Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Prepared workstations with ingredients and tools to increase efficiency.
- Established a culture of safety in the kitchen by enforcing strict safety protocols.
- Monitored quality, presentation and quantities of plated food across line.
- Provided guidance and support for Sous Chefs during peak service hours.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Participated in industry conferences and culinary competitions as a representative of Accor.
- Ensured compliance with health department regulations by implementing proper sanitation procedures.
- Controlled labor costs through effective use of staff scheduling techniques.
- Implemented and maintained excellent service to achieve guest satisfaction.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Education
Diploma - Commercial Aviation
Basair
Sydney, NSW11-2022
Diploma - Hospitality Management
TAFE QLD
Gold Coast, QLD01.2017
Certificate III - Commercial Cookery
TAFE NSW
01.2008
HACCP Accreditation -
All Access Training
01.2014
Food Allergen Training -
All Access Training
01.2013
COVID Safety Certificate -
Australian Institute of Food Safety
01.2020
NSW & QLD Food Safety Supervisor Accreditation -
All Access Training
01.2013
Skills
- Communication skills
- Interpersonal skills
- Strategic planning
- Leadership skills
- Team culture development
- Coaching
- Mentoring
- Proactive
- Self-motivated
- Initiative
- Culinary management
- Hospitality management
- Commercial acumen
- Financial management
- Budget management
- Cost control
- Forecasting
- Strategic reporting
- Professionalism
- Integrity
- Compliance
- Customer service
- Adaptability
- Flexibility
- Attention to detail
- Accuracy
- Challenge management
- Client relationship building
- Salesforce management
- Decision-making
Affiliations
- Little Wings - Volunteer Pilot
- TBX 4 Volunteer - Australia
- Westmead Childrens Hospital - Volunteer
- Little Kickers Soccer Coach
- Aerobatic Pilot & Instructor
- Commercial Pilot - Parachute Jumps
Accomplishments
- International Chef of Chefworks 2017
- AFGF Chef Hat Ayres Rock Resort 2018
- Apprentice of the Year - 2006
Certification
- Commercial Pilot
- Trade Qualified Chef
Languages
Hindi
Limited
References
References available upon request.
Timeline
Business Development Manager - Foodservice
McCain
09.2023 - Current
Business Development Manager
PFD Food Services
11.2021 - 09.2023
Executive Chef
Lewis Leisure Group
09.2019 - 11.2021
Executive Chef | Sous Chef | CHef De-Partie
Accor Hotels
01.2008 - 08.2019
Diploma - Commercial Aviation
Basair
Diploma - Hospitality Management
TAFE QLD
Certificate III - Commercial Cookery
TAFE NSW
HACCP Accreditation -
All Access Training
Food Allergen Training -
All Access Training
COVID Safety Certificate -
Australian Institute of Food Safety
NSW & QLD Food Safety Supervisor Accreditation -
All Access Training
Similar Profiles
Lynnette GreelyLynnette Greely
HRBP at MccainHRBP at Mccain
KARTIKE SHARMAKARTIKE SHARMA
Assistant Manager - Exports at McCainAssistant Manager - Exports at McCain
Luke sargeantLuke sargeant
engineering technical trainer at mcCainengineering technical trainer at mcCain