Brett Lowe
Mittagong,NSW
Summary
I bring over 30 years worth of experience in dealing with customers . With over 20 years in the garden maintenance industry with most of that being running my own business I feel I could become a trusted worker for your company . I have taken out a number of workers from disability support agencies to give them on the job training .
Overview
34
34
years of professional experience
Work History
Sole Trader
Mow N Grow Lawn & Garden Maintanence
03.2005 - Current
- Skills in all aspects of lawn and garden maintenance
- Overs 18 years of business experience
- Experience in maintenance of properties ranging from residential , acreage and strata
- NDIS registered provider
- Other skills include time management , bookkeeping , invoicing , quoting
- Experience in maintenance of lawn care equipment
Indoor Plant Installer/Technician
Green Design Indoor Plant Hire
03.2001 - 02.2005
- Installing hired indoor plants to businesses on the Central Coast , Sydney and Newcastle
- Maintaining of hired plants and clients gardens
Dispatcher
Optus Vision
03.1996 - 03.1998
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 30 technician vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Customer Service Representative
Mail Call Couriers
01.1990 - 06.1995
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- 2IC to Customer Service Manager
Education
Certificate 3 - Hortculture
TAFE NSW
Ourimbah, NSW12.2014
Certificate 3 - Horticulture
TAFE NSW
Ourimbah, NSW12.2006
Certificate 2 - Horticulture
TAFE NSW
Ourimbah, NSW12.2001
Skills
- Communication with clients and staff
- Time management
- Business Management
- Following and implementing OH&S procedures
Hobbies
My hobbies include model railways and vermiculture ( all things compost worms and worm farms )
Timeline
Sole Trader
Mow N Grow Lawn & Garden Maintanence
03.2005 - Current
Indoor Plant Installer/Technician
Green Design Indoor Plant Hire
03.2001 - 02.2005
Dispatcher
Optus Vision
03.1996 - 03.1998
Customer Service Representative
Mail Call Couriers
01.1990 - 06.1995
Certificate 3 - Hortculture
TAFE NSW
Certificate 3 - Horticulture
TAFE NSW
Certificate 2 - Horticulture
TAFE NSW
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