Summary
Overview
Work History
Education
Skills
Timeline
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Brett McGrath

Brett McGrath

Greensborough,VIC

Summary

Dynamic operations leader with a proven track record at Waco Kwikform, excelling in staff training and development while enhancing operational efficiency. Skilled in risk management and fostering strong client relationships, I consistently achieved high customer satisfaction through effective communication and proactive problem-solving. Committed to empowering teams and driving business success.

Overview

2026
2026
years of professional experience

Work History

Owner Operator

Bcm Property Maintenance
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Supervisor of Operations

Waco Kwikform
04.2024 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

Lyndhurst Secondary College
Melbourne, VIC
1988

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Sales negotiation
  • Personnel management
  • Staffing
  • Operations oversight
  • Negotiation
  • Inventory management
  • Relationship management
  • Client relationship management
  • Recruiting and hiring
  • Risk management
  • Cost management
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented
  • Equipment operation
  • Safe driving practices
  • Hazardous materials handling

Timeline

Supervisor of Operations

Waco Kwikform
04.2024 - Current

Owner Operator

Bcm Property Maintenance

Lyndhurst Secondary College

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Brett McGrath