Brett Newcombe

• Communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Cleaned and organized building areas as required.

• Optimized lead generation efforts by refining target demographics and utilizing various outreach methods such as cold calling, email campaigns, and social media marketing.
• Expanded clientele base through targeted prospecting efforts such as cold calling, networking events, and referrals from satisfied customers.
• Generated leads through cold calling potential clients, expanding dealership reach within the local market.
• Generated leads through proactive outreach efforts such as cold calling, networking events, and social media campaigns.

.Optimized lead generation efforts by refining target demographics and utilizing various outreach methods such as cold calling, email campaigns, and social media marketing.

.Expanded clientele base through targeted prospecting efforts such as cold calling, networking events, and referrals from satisfied customers.

.Generated leads through cold calling potential clients, expanding dealership reach within the local market.

.Generated leads through proactive outreach efforts such as cold calling, networking events, and social media

• Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
• Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
• Enhanced delivery efficiency by optimizing routes and time management strategies.
• Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
• Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
• Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
• Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.
• Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
• Negotiated resolutions with dissatisfied clients, reinforcing positive relationships between the company and its customers.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Developed strong relationships with repeat clientele through consistent quality service.
• Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
• Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
• Assisted passengers with luggage and mobility needs, enhancing service quality.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
• Provided customer records, account statements and copies of checks.
• Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
• Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.