Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
Generic

Brett Ross

Mardi,NSW

Summary

I have 17 years experience in helping developing and encouraging children's reading. I am familiar with a range of children's literature and work daily with students of varied reading abilities. I have a deep understanding of the reading challenges of children with dyslexia, autism, ADD/ADHD and global developmental delays and have worked with these groups to develop an ability and desire to read. I also frequently conduct standardised reading assessments.


I am confident in my ability to collaboratively develop resources for students with varying reading levels and interests. While working as a centre director at Kip McGrath Wyong and Bateau Bay, I have developed an ability to engage with customers in a commercial setting. This has included the negotiation of pricing, enforcement of terms and conditions of sale and dispute resolution.



Overview

14
14
years of professional experience

Work History

Centre Director Kip McGrath Wyong and Bateau Bay

Self Employed
02.2018 - Current


  • Recruited and trained staff.
  • Scheduled employees for shifts.
  • Leveraged professional networks to build client relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with customers
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Updated and resolved incidents and customer complaints.
  • Tracked employee attendance and punctuality.
  • Managed purchasing, sales, marketing and customer account operations efficiently.


English Teacher

Kariong High School
01.2014 - 07.2019
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Prepared and implemented lesson plans covering required course topics.
  • Utilised multimedia strategies and technology to convey information in fresh and interesting ways.
  • Prepared comprehensive English curriculum for multiple classes.
  • Attended department meetings to develop and update course curricula.
  • Kept classroom organised, clean and safe for students and visitors.
  • Participated in professional development opportunities.
  • Assessed and evaluated student performance through the use of standardised testing.
  • Developed and implemented behavior management plans.
  • Supported development of individualised education plans for students with special needs.
  • Assisted in development of extracurricular activities and special events.
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Monitored student progress and provided feedback to both students and parents.
  • Created and maintained safe and orderly classroom environment conducive to learning.

History Teacher

Cobar High School
01.2011 - 12.2013
  • Prepared and implemented lesson plans covering required course topics.
  • Utilised multimedia strategies and technology to convey information in fresh and interesting ways.
  • Prepared comprehensive English curriculum for multiple classes.
  • Attended department meetings to develop and update course curricula.
  • Kept classroom organised, clean and safe for students and visitors.
  • Participated in professional development opportunities.
  • Assessed and evaluated student performance through the use of standardised testing.
  • Developed and implemented behavior management plans.
  • Supported development of individualised education plans for students with special needs.
  • Assisted in development of extracurricular activities and special events.
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Monitored student progress and provided feedback to both students and parents.
  • Created and maintained safe and orderly classroom environment conducive to learning.

Education

Graduate Diploma of Information Management - Library Studies

University of South Australia
Adelaide, SA
2017

Masters of Teaching - High School Teaching

University of New England
Armidale, NSW
12.2009

Graduate Diploma of Education - Education

Newcastle University
12.2007

Bachelor of Arts - History And English Literature

Macquarie University
Sydney, NSW
12.2006

Skills

  • Understanding of the Lexile Framework
  • Experience assessing student literacy using standardised tests
  • Staff Development
  • Business Administration
  • Staff Management
  • Budget Control
  • Business Development
  • People Management
  • Verbal and written communication
  • Information Technology
  • Hiring and Retention
  • Team Management
  • Issues Resolution
  • Budget Management

Additional Information

In my spare time I am passionate about reading and technology. I an avid reader and when too busy to make time for reading, I often listen to audio books through my Audible membership. Depending on the weather, I also like to 'game' on my PC and work in my garden.


I consider myself to have a high degree of technological competency. I have learnt how to use a range of career specific programs and I regularly use the Office Suite. I also frequently use Google Docs, Sheets and Drive to collaborate with employees and customers. I regularly create invoices for clients using Xero. I am able to multitask and use a range of apps including Teams and Outlook on my phone, so respond to staff and clients while travelling.


I am highly organised and motivated. I am used to working independently on projects, but welcome the opportunity to work as part of a team.


I live localy and have reliable transport.


Although I have not worked in the field, I am also a qualified librarian. Because of this, I have an understanding of the operations of libraries and am confident in my abilities to liaise with children's librarians.

Software

Microsoft Office

Google Suite

Xero

Intuition

Timeline

Centre Director Kip McGrath Wyong and Bateau Bay

Self Employed
02.2018 - Current

English Teacher

Kariong High School
01.2014 - 07.2019

History Teacher

Cobar High School
01.2011 - 12.2013

Graduate Diploma of Information Management - Library Studies

University of South Australia

Masters of Teaching - High School Teaching

University of New England

Graduate Diploma of Education - Education

Newcastle University

Bachelor of Arts - History And English Literature

Macquarie University
Brett Ross