Brett Townsend

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

• Created and updated regular inventory reports and records.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Analyzed inventory data to identify and address stock discrepancies.

• Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.

Held various positions including Customer Service Manager, Duty Manager, Dairy Manager and Dry Goods Manager.