Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Wilson

Frankston,VIC

Summary

Proven Customer Service Representative at Transport Administrative Service, adept in team supervision and problem-solving, significantly enhanced customer satisfaction. Expert in fostering staff development and customer engagement, demonstrated through proactive conflict resolution and continuous process enhancements. Skilled in both hard and soft skills, achieving company-wide objectives through effective collaboration and mentoring.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Transport Administrative Service
Clayton, VIC
08.2012 - Current
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Karingal Park SC
Frankston, VIC
12.2021

Skills

  • Customer Service
  • Team Supervision
  • Problem-Solving
  • Customer Engagement
  • Staff Development
  • Coaching and Mentoring

Timeline

Customer Service Representative

Transport Administrative Service
08.2012 - Current

Karingal Park SC
Brett Wilson