Summary
Overview
Work History
Education
Skills
Timeline
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Brett Adams

Haymarket,NSW

Summary

Reliable and upbeat sales professional with experience in dynamic, high-performance environments. Dedicated to welcoming customers and providing comprehensive service. Knowledgeable about client acquisition and retention, goal setting and forecasting, online sales marketing and exhibits superior product knowledge. Dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience

Work History

Business Owner/Operator

604 Classics
09.2021 - 07.2023
  • Served as primary point of contact for privately owned classic vehicles to provide solutions for film, TV & photo shoots, often on a short time frame while maintaining professionalism for both clients and vehicle owners.
  • Employed prompt decision-making and technical skills to resolve issues to client's satisfaction.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.

Sales Advisor /Leasing Manager

Destination Honda Burnaby
04.2016 - 08.2022
  • Listened to customer needs/wants and offered matching solutions to meet their wide range of requirements, including promoting additional products and services when applicable.
  • Maintained current knowledge of applicable sales and product features for all makes & models in order to provide the best possible advice for customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Negotiated with customers and acted as desking manager for other salespeople when needed.
  • Maintained a high level of customer satisfaction, earning Honda Council of Sales status & various Customer Service awards from the manufacturer.
  • Managed customer accounts (including large dealership lease portfolios) to secure customer satisfaction and repeat business.
  • Utilised CRM software to manage customer accounts and track performance metrics.
  • Collaborated with cross-functional teams in other departments to identify and address customer needs in a timely manner.
  • Trained and mentored leasing professionals on regulatory requirements, company policies, and company procedures.

Education

Associate Certificate - Entrepreneurship

British Columbia Institute of Technology
Burnaby, British Columbia Canada
06.2012

Skills

  • Approachable and Outgoing
  • Articulate Communication
  • Balanced Work Ethic
  • Sales Growth
  • Facebook Marketing & Sales
  • Expectation Management & Customer Needs Assessments
  • Sales Tactics
  • Video Editing and Streaming
  • Networking
  • Self Starter
  • Positive Customer Engagement

Timeline

Business Owner/Operator

604 Classics
09.2021 - 07.2023

Sales Advisor /Leasing Manager

Destination Honda Burnaby
04.2016 - 08.2022

Associate Certificate - Entrepreneurship

British Columbia Institute of Technology

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Brett Adams