Brett Savio Gilles
Perth,WA
Summary
Currently an International student who is a driven and adaptable with a foundation in Human Resources, gained through a hands-on internship at Equitas Small Finance Bank. Excelled in team collaboration and problem-solving, significantly enhancing project efficiency and staff productivity. Skilled in administrative tasks and interpersonal communication, adept at fostering client relationships and streamlining organizational processes.
Overview
2
2
years of professional experience
Work History
Sales Representative
Universal Store
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Fostered collaborative environment, sharing best practices among sales team.
- Implemented CRM tools to track customer interactions and sales progress.
Branch Operations Manager
Chennai MMA Training Academy
06.2023 - 06.2024
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained friendly and professional customer interactions.
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
Intern
Equitas Small Finance Bank
12.2022 - 01.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various Human Resource Skills, increasing proficiency and expanding technical skill set.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Answered phone and performed clerical duties to assist human resources department.
- Worked with HR team to coordinate company events.
Education
MBA - Business
Murdoch University
Perth, WA01-2027
Bachelor of Arts - Business Administration
LOYOLA COLLEGE
CHENNAI, INDIA06.2024
Skills
- Teamwork and Collaboration
- Quick Learner
- Administrative tasks
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Goal-oriented mindset
- Public Speaking
- Client Relationships
Mixed Martial Arts(MMA) Hobbyist
I've been training MMA for the past 3 and a half years now and have competed in various competitions for my previous university in India and also the state.
Timeline
Sales Representative
Universal Store
09.2024 - Current
Branch Operations Manager
Chennai MMA Training Academy
06.2023 - 06.2024
Intern
Equitas Small Finance Bank
12.2022 - 01.2023
MBA - Business
Murdoch University
Bachelor of Arts - Business Administration
LOYOLA COLLEGE
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