Rhiannon Azzopardi
Hinchinbrook,NSW
Summary
Dynamic and results-driven professional with a proven track record, excelling in project planning and effective communication. Spearheaded a large volume of insurance claims and financial management, achieving high customer satisfaction and team collaboration. Experienced in updating various software's/portals and adept at analytical problem-solving, consistently delivering projects within budget and timelines.
Overview
9
9
years of professional experience
Work History
Receptionist/Administration Assistant
Panasales Group Pty Ltd
07.2023 - Current
- Provided administrative support to Office Manager including obtaining quotes, filing documents, and scanning and copying documents when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared correspondence, reports, and other documents in final formats with correct punctuation, capitalisation, grammar, and spelling.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted in maintaining office supplies by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; and verifying receipt of supplies.
- Delivered administrative support to the logistics and warehouse team.
- Ensured that all monthly credit card statements were completed accurately before submitting them for processing.
File Manager - Home Insurance
Restorx Services
08.2020 - 03.2023
- Desktop based role managing a high volume of home insurance claims including submitting reports, processing invoices, booking appointments, liaising with technicians, subcontractors and various insurance companies, handling complaints and escalations.
- Dealing with end-of-month invoicing and meeting crucial deadlines.
- Maintained energy and enthusiasm in a fast-paced environment with KPI's being met daily.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Used coordination and planning skills to navigate successfully through customer's claims from start to finish.
Receptionist
Nepean Engineering & Innovation
03.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impressions.
- General Admin such as photocopying, printing, making payments, collecting mail, filing.
- Data entry e.g. timesheets.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Senior Hairdresser
Lush & Co Hair Studio
08.2017 - 07.2019
Hairdressing Apprentice
Runway Salone
02.2016 - 07.2017
Education
Certificate III - Hairdressing
TAFE NSW
Liverpool, NSW10.2017
Skills
- Time management
- Strong Communication Skills
- Organisation Skills
- Reliable
- Hardworking
- Attention to detail
- Works well under pressure
- Positive attitude
- Experience with computer programs and softwares including but not limited to; Suncorp portal, IAG portal, Endata, Power BI, Excel
Timeline
Receptionist/Administration Assistant
Panasales Group Pty Ltd
07.2023 - Current
File Manager - Home Insurance
Restorx Services
08.2020 - 03.2023
Receptionist
Nepean Engineering & Innovation
03.2020 - 08.2020
Senior Hairdresser
Lush & Co Hair Studio
08.2017 - 07.2019
Hairdressing Apprentice
Runway Salone
02.2016 - 07.2017
Certificate III - Hairdressing
TAFE NSW
Similar Profiles
Narmolly HalafihiNarmolly Halafihi
Customer Service Agent at Probe Group Ltd PTY - Flybuys GroupCustomer Service Agent at Probe Group Ltd PTY - Flybuys Group
Anil SharmaAnil Sharma
Computer Network and System Engineer at Southern Cross Recycling Group Pty LtdComputer Network and System Engineer at Southern Cross Recycling Group Pty Ltd
VINCENT MAJAVINCENT MAJA
Business Development Strategist at BIG GROUP HOLDINGS PTY LTDBusiness Development Strategist at BIG GROUP HOLDINGS PTY LTD
Rose GhassibeRose Ghassibe
Senior Client Service Officer Clerk Grade 2/4 at Homes NSWSenior Client Service Officer Clerk Grade 2/4 at Homes NSW
Lan TruongLan Truong
Administrative Bookkeeper at Acourier Pty LtdAdministrative Bookkeeper at Acourier Pty Ltd