Finance professional prepared to bring years of credit management expertise to your organization. Adept at analyzing financial data, ensuring compliance, and maximizing credit performance. Known for fostering collaborative team environment and driving results in dynamic financial settings. Possesses critical skills in risk assessment and policy development.
Overview
37
37
years of professional experience
Work History
Group Credit Manager
Gunlake Concrete NSW Pty Ltd
07.2024 - Current
Company Overview: Industry leading service, quality products and innovation
Proudly Australian Owned
Gunlake concrete and quarries are an industry leading supplier of construction materials to the Greater Sydney region
Shown the ability to implement processes and manage a team
Implemented Auto billing and streamlined processes to improve cashflow for company
Ensure exemplary accounting processes and procedures by ensuring the team members well trained and capable to competently undertake their individual roles to meet expectations
Ensure all AR and AP duties/processes are adhered to
Embrace and assist any activities to improve the efficiency and accuracy of transactions
Manage the preparation and delivery of securities
Supervise all rebilling to entities
Monitor and manage the provisions
Implement legal action when required
Commercial credit approvals
Industry leading service, quality products and innovation
Proudly Australian Owned
Gunlake concrete and quarries are an industry leading supplier of construction materials to the Greater Sydney region
Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Improved credit risk management by implementing effective underwriting policies and procedures.
Accounts Admin Manager
JAX Tyres & Auto
03.2017 - 06.2024
Company Overview: JAX Tyres specialises in the sales and service of tyres, wheels, brakes and suspension
The company operates through more than 80 franchised stores in Eastern Australia and is owned by Hankook
Shown the ability to implement processes and manage a team
Company promoted to AR and AP manager
Implemented Auto billing and streamlined processes to improve cashflow for company
Ensure exemplary accounting processes and procedures by ensuring the team members well trained and capable to competently undertake their individual roles to meet expectations
Ensure all AR and AP duties/processes are adhered to
Embrace and assist any activities to improve the efficiency and accuracy of transactions
Manage the preparation and delivery of loans to franchisees
Supervise all rebilling to Franchisees
Monitor and manage the provisions
Implement legal action when required
Assist with commercial credit for existing and proposed Franchisees
JAX Tyres specialises in the sales and service of tyres, wheels, brakes and suspension
The company operates through more than 80 franchised stores in Eastern Australia and is owned by Hankook
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
National Credit Manager
Show Group Enterprises P/L
06.2001 - 03.2017
Company Overview: Show Group Enterprises acts as logistic Manager, Travel Agency and Freight forwarder to the Film, Sports, Art and Entertainment industries worldwide
Show Group is wholly owned by Avis Australia, which is part of Avis Worldwide Network
Successfully designed and implemented procedures to ensure efficient quality client services
Manage and minimise outstanding debtors to ensure total customer satisfaction for all stakeholders
Lead and develop AR team including process improvement, performance review, and training to build a total team based culture
Design and implement effective credit procedures
Managed increased risk exposure flowing from increased revenues while ensuring continuation of positive customer relationships
Prepare reports reflecting status of credit and collection activity in department, weekly and monthly
Prepare documentation and responses for legal inquiries, litigation and court appearances
Analyse credit card transactions to identify any frequently refunded credit cards to determine legitimacy
Resolve internal and external customer complaints
Review status of all accounts and coordinate collection of outstanding debtors
Other tasks/responsibilities as directed in line with department objectives
Show Group Enterprises acts as logistic Manager, Travel Agency and Freight forwarder to the Film, Sports, Art and Entertainment industries worldwide
Show Group is wholly owned by Avis Australia, which is part of Avis Worldwide Network
Provided insightful recommendations for process improvements, leading to increased efficiency and overall operational excellence.
Supported business growth by providing accurate forecasting data regarding anticipated revenue from outstanding receivables.
National Credit Controller
RMG Limited
10.2000 - 06.2001
Company Overview: RMG Limited is the largest receivables Management group in the Southern Hemisphere formed initially by the merger of 16 of the best and most respected companies in the field in Australia and New Zealand
RMG Limited also offers global coverage through alliances in North America and Europe
Successfully revamped billing procedures resulting in subsequent savings in administrations
Responsible for recruitment and personnel matters including accountabilities and performance reviews
Direct Management of 10 staff
Encouragement of team development and cross training
Cash Flow Budgets (Weekly Targets)
Customer Relations
Consolidation of 6 Systems Trial Balance
Bad Debts - Provision and Write Offs
Monthly Board Reports for Credit Control
Review Company Credit Policy and Set
Maintenance of high profile accounts: Telstra, Optus, AGC, America Express International, Westpac, ANZ, Commonwealth Bank
RMG Limited is the largest receivables Management group in the Southern Hemisphere formed initially by the merger of 16 of the best and most respected companies in the field in Australia and New Zealand
RMG Limited also offers global coverage through alliances in North America and Europe
CTP Credit/Underwriting Supervisor
Allianz
03.1996 - 10.2000
Company Overview: Allianz AG is the world's leading global insurer and provider of financial services
The Group's market capitalisation exceeds A$126 Billion and Premium income of over A$80 Billion
The Allianz Australia Group (formerly MMI Insurance Group) remains one of Australia's leading general and workers compensation insurers
Successfully revamped fleet billing procedures resulting in subsequent savings in administrations
Successfully designed and implemented procedures to ensure efficient quality client service
Successfully managed a number of Allianz's largest and high profile clients
Successfully liaising and negotiating with fleet clients on behalf of the NSW CTP fleet manager, resulting in cost savings
Development of a model to accurately verify and collate outstanding written premium for various accounts
Strategic review for the Credit Manager and National Business Development Manager of selected clients, resulting in improvements of profitability
Handling and maintaining portfolio of approximately 278,000 policies (approximately income over $110 million)
Direct supervision of NSW CTP underwriters and Credit Officers with staff totalling to 5
Encouragement of team development and cross training
Responsible for recruitment and personnel matters including accountabilities and performance reviews
Monitor and actioning of various reports, that is, policy not in force, renewals, suspended policies, batch and cashier transactions
Consultation with Credit Manager regarding doubtful clients and outstanding debtors
This would include where necessary arrangement of agreement cancellation
Back-up to CTP Manager and NSW Fleet Manager
Liaise with Regional Accounts Managers
Maintenance of high profile accounts: Telstra, Oamps, Minet Orix, Unilever Australia, Avis, Nestle, JMJ, AGL, Jardines
Credit control
Planning, controlling and reviewing cash targets with Credit Manager
Assisting Credit Manager with monthly budgets
Accessing CTP rate changes
Authorisation of commission cheques
Allianz AG is the world's leading global insurer and provider of financial services
The Group's market capitalisation exceeds A$126 Billion and Premium income of over A$80 Billion
The Allianz Australia Group (formerly MMI Insurance Group) remains one of Australia's leading general and workers compensation insurers
Accounting Officer (Sydney Head Office)
MMI Ltd
07.1995 - 03.1996
Successfully assisted Credit Manager in establishing and amalgamate accounts to head Office
Successfully produced report via MIA System to accurately collate outstanding premium on accounts
Successfully developed report to accurately verify the claim ratio of intermediaries
Liaising and negotiating with Business Development Managers in relation to Intermediaries reviewing of agency claim ratio and performance resulting in cost savings
Support to Credit Supervisor
Dispatch of Statements
Maintenance of allocated intermediary accounts
Debt collections
Reconciliations of all NSW CTP accounts and general accounts
Assist Finance Manager with ad hoc projects
Assist Family Unit Management in attaining their strategic imperatives
Recommendation of credit arrangement, legal, write-offs, to Credit Supervisor
Liaise with Intermediaries and Account Managers
Accounting Officer (Parramatta Regional Branch)
MMI Ltd
07.1991 - 07.1995
Liaising and negotiating with Regional Business Development Manager in relation to various Intermediaries claim ratio and performance resulting in increase of profitability of portfolios
Successfully managed a number of high profile regional clients
Successfully produced relative reports to assist CTP Regional Manger in eliminating monthly budget variances
Support to CTP Manager
Assist CTP Manager with monthly budgets and sanctioning monthly commission cheques
Supervision of 5 CTP underwriters
Monthly audit of branches (Wollongong, Penrith and Campbelltown) reporting to Regional Branch
Reconciliation of accounts
Debt collections
Recommendation of credit arrangements, legal and write-offs to Credit Regional Manager
Liaise with Intermediaries and Account Managers
Dispatch of statements
Assistant Accountant
Prime and Accounting Careers
01.1988 - 07.1991
Account Payable
Account Receivable
Credit / Loan Analyses
Cash collections
Client liaison, including billing
Education
Associate Diploma - Accounting
Diploma in Accounting
01.1991
Higher School Certificate -
01.1988
Skills
Microsoft Excel Expertise
Email Management
Acpac Proficiency
Proficient in WordPerfect
Sabre Pacific Expertise
Tramada Travel System Expertise
Sapphire Freight Management
SAP Application Knowledge
Automotive System Expertise
Customer relations
Portfolio management
Risk management
Credit analysis
Financial reporting
Team leadership
Credit evaluation
Problem-solving
Strategic planning
Staff development
Decision making
Customer service
Credit policy
Professional Qualifications
Member of Australian Institute of Credit Management
WHS & Admin Manager, promoted to Business Manager at Lakelands Pty Ltd contracted to Treeworks (ACT/NSW) Pty LtdWHS & Admin Manager, promoted to Business Manager at Lakelands Pty Ltd contracted to Treeworks (ACT/NSW) Pty Ltd