Brian Leadbeater
Forest Lake,QLD
Summary
Strong leader and problem-solver looking for employment within an administrative role. A punctual, hard-working individual with leadership experience who loves working in a team. Proficient in decision-making skills and use of management software to effectively and appropriately manage employee rosters and customer service.
Overview
2
2
years of professional experience
Work History
Store Supervisor
Kmart Australia
01.2022 - Current
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Sales Assistant
Kmart Australia
08.2021 - 01.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Nursing - Nursing
University of Queensland
Brisbane, QLD11.2025
High School Diploma -
Brisbane State High School
South Brisbane, QLD11.2022
Skills
- Calendar and Scheduling Software
- Microsoft Suite
- Staff Coaching and Training
- Time Management
- Customer Experience Management
- Positive and Friendly
- Hard Working
- Performs well under stress
Hobbies
Swimming, Rugby, Hiking, Jigsaw puzzles, Playing the piano
References
Layla Bui, Supervisor
0479121913
Sefo Connolly, Colleague
0426664765, sefo.connolly@outlook.com
Johnathon Le, Supervisor
0422533467, johnathon.le@cqumail.com
Timeline
Store Supervisor
Kmart Australia
01.2022 - Current
Sales Assistant
Kmart Australia
08.2021 - 01.2022
Bachelor of Nursing - Nursing
University of Queensland
High School Diploma -
Brisbane State High School
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