Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic
Brian McMahon

Brian McMahon

Paddington,QLD

Summary

Proven performer in hospitality, adept at delivering clean fresh linen and ensuring guest satisfaction through efficient service at Accor Hotels. Excelled in maintaining cleanliness and supporting laundry teams, enhancing facility upkeep. Skilled in swift response to maintenance issues and safety-focused operations, showcasing strong organizational and problem-solving abilities.

Overview

27
27
years of professional experience

Work History

House Person

Accor Hotels And Resorts
09.2013 - Current
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Performed minor maintenance tasks, contributing to the upkeep of the facilities.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
  • Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
  • Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.

Covid-19 Quarantine Worker

Accor Hotels Pullman & Mercure
06.2020 - 06.2021
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated equipment and machinery safely to prevent accidents.
  • Performed general housekeeping and cleaning tasks.

Higher Duties Dealer

The Star Entertainment Group
05.1997 - 12.2012

Support management in providing leadership and direction with regard to operational aspects of Table Games.

Co-ordinate daily staffing requirements for assigned tables.

Promote an integrated system of employee relations and performance. Monitor team members of there capabilities, providing feedback to productivity and excellence.

Act appropriately and promptly to any irregularities, suspicious behaviour or large deviations. Accurately report and record.

Handle customer queries and concerns with tact and diplomacy, ensuring customer service and operational requirements are met.

Ensure Gaming is conducted in accordance with the Casino Control Act and any associated Rules and Regulations.

Create a fair work place free from harassment and bullying.

Uphold the integrity of the company, maintain and protect its assets.

Education

Fielding Agricultural High School
New Zealand

Skills

Deliver clean fresh linen to all floors

Complete all quest requests in a timely manner

Removal of dirty linen and rubbish from all floors

References:

Lucy Mijatovic- Housekeeping Supervisor

The Star, Brisbane (18/06/2024)

Ph; 0425 890 198

Jaz Orascanin- Housekeeping Supervisor

Pullman/Mercure, KGS, Brisbane

Ph; 0407 857 008

Harrison Minehan- Massager, Friend

Ph; 0415 552 360

Timeline

Covid-19 Quarantine Worker

Accor Hotels Pullman & Mercure
06.2020 - 06.2021

House Person

Accor Hotels And Resorts
09.2013 - Current

Higher Duties Dealer

The Star Entertainment Group
05.1997 - 12.2012

Fielding Agricultural High School
Brian McMahon