Brian Muroyi
Randwick,NSW
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally, with further experience in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Pride Security
03.2024 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Wilson Security
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
- Contributed to a safe living environment by enforcing community rules and regulations consistently.
- Enforced company policies regarding restricted areas, protecting sensitive information from unauthorized access or disclosure.
- Actively monitored alarm systems, responding quickly to triggered alerts and assessing situations for potential threats or hazards.
Team Member
Kmart Broadway Sydney
01.2022 - 02.2024
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Conducted training sessions to onboard new team members and ensure consistent service standards
- Maintained a thorough understanding of Kmart's policies and procedures, ensuring strict adherence by the team
- Handled customer transactions, including cash handling and processing of returns and exchanges
- Maintained a thorough knowledge of product offerings, promotions, and store policies to assist customers effectively
- Monitored and evaluated team performance, providing constructive feedback, and implementing improvement strategies
- Played a crucial role in the unloading and processing of merchandise deliveries
- Utilized organizational skills to manage stockroom space efficiently, ensuring proper storage and accessibility of inventory
- Conducted regular inventory checks and reconciliations to minimize discrepancies and maintain accurate stock levels
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Maintained productive, efficient approach to all tasks
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Team Member
McDonald's
01.2019 - 01.2022
- Provided customer service and was involved in training new team members
- Offered strong customer service skills, keeping customers satisfied
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints
- Demonstrated astute knowledge of restaurant policies and procedures
- Acquired leadership, multitasking, and time management skills
- Developed teamwork and communication skills
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints
- Worked scheduled shifts, was mostly available to work during co-worker absences, holidays, and busy periods
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of accounting and finance -
Australian Catholic University
06.2025
Business Administration certificate II -
Ultimo Public Schools - Sydney, New South Wales
01.2021
Skills
Customer service
Restaurant experience
Computer literacy
Food service
Communication skills
English
Physical examinations
Leadership
Microsoft Excel
Workplace safety
Incident Reporting
General security
CCTV Monitoring
Physical Fitness
Access Control
Patrol operations
Security Screenings
Conflict resolution techniques
Access Control Management
Stationary surveillance
Personnel screening
Certification
- First Aid Certification, Vigil Training College - Parramatta, NSW, HLTAID011: Provide First Aid, HLTAID009: Provide Cardiopulmonary Resuscitation
- Security License 1A,1E, Vigil Training College - Parramatta, NSW, Certificate II in Security Operations (CPP20218):, Apply legal and procedural requirements to work effectively within a security team, Apply workplace health and safety (WHS), emergency response, and evacuation procedures to maintain security, Apply risk assessment to select and execute responses to security risk situations, Patrol, monitor, and screen premises, Monitor and control access and exit of people and vehicles, Protect oneself and others using basic defensive techniques, Apply security procedures to manage intoxicated persons, Apply security procedures to remove persons from premises, Apply effective communication skills to maintain security, Monitor and control individual and crowd behaviours to maintain security, Escort and protect persons and valuables, Provide quality services to a range of security clients
References
Kmart Broadway Store Manager-Max Hambley, +61 401 249 995
Pride Security Manager Nick - Nick.p@pridesecurityaustralia.com.au
Timeline
Security Officer
Pride Security
03.2024 - Current
Security Officer
Wilson Security
02.2024 - Current
Team Member
Kmart Broadway Sydney
01.2022 - 02.2024
Team Member
McDonald's
01.2019 - 01.2022
Bachelor of accounting and finance -
Australian Catholic University
Business Administration certificate II -
Ultimo Public Schools - Sydney, New South Wales
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