Summary
Overview
Work History
Education
Skills
Timeline
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Brian Paterson

Mooroolbark,VIC

Summary

My professional career is vast spanning over 20 years as Director of Sales, Head of Delivery and Principal consultant for solutions and services for companies such as Capgemini Australia, Dialog Group and Revolution IT with my current employer Kerner Norland as a Mid Size System Integrator covering 14 locations and 10 countries.

As Senior Director my customer and client base is extensive i work in conjunction with CEO's,CIO's and Director's in some of the most well known government departments and private companies in Victoria, Australia and Globally providing expert advice and solutions .

This includes the Victorian Government incorporating Premier and Cabinet, Department of Health, Fire Rescue Victoria, Department of Transport, Department of Jobs, precints and regions, and Worksafe.

While i have significant expertise within the Government Sector i have over 14 years of Banking, Finance, Airlines, Logistics, Transport, Superannuation and Insurance expertise.

I look forward to discussing my professional career and significant achievements with you.


Overview

18
18
years of professional experience

Work History

Senior Director

Kerner Norland
05.2023 - Current
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Led development of business operation processes and policies.
  • Head of Sales and Delivery

Senior Director

Capgemini Australia
03.2020 - 04.2023
  • Head of Sales - Victorian Government and Private Enterprise
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Exceed Sales Tartgets of $30M year on year
  • Salesforce, Service Now, Bespoke Solutions, Managed Services, Outsourcing Services

Senior Executive

Dialog Group
04.2016 - 10.2020
  • Head of Sales APAC
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Streamlined operations to maximize business efficiency and profits.
  • Established and directed successful programs focused on [Area].
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Increased sales $[Amount]through aggressive sales program overhaul, market campaigns and new product launches.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Hired and managed [Number] new managers to drive business growth.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Head of Sales and Delivery

Revolution IT
02.2006 - 02.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Principal Consultant - Quality Assurance and Testing Asia Pacific Region
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Trained and coached sales team members on best practices for customer service and sales techniques.

Education

Computer Science And Business

Outer Eastern College
Victoria

Skills

  • Collaborative Leadership
  • Team Building and Motivation
  • Key Performance Indicators
  • Culture Transformation
  • Practice Operations Management
  • Stakeholder Relations
  • Policy Development
  • Data Analytics
  • Reporting Expertise
  • Pipeline Development
  • Team Building Abilities
  • Administrative Oversight
  • Organizational Development
  • Sales Strategy
  • Decision Making
  • Innovation Management
  • Business Development
  • Project Management
  • Leadership Development
  • Marketing Strategy
  • Problem Solving
  • Business Planning
  • Staff Management
  • Contract Management
  • Project Coordination
  • Budget Management
  • Negotiation
  • Financial Management
  • Legal and Regulatory Compliance
  • Project Planning
  • Revenue Forecasting
  • Customer Service
  • Lead Generation
  • Hiring and Training
  • Performance Evaluations

Timeline

Senior Director

Kerner Norland
05.2023 - Current

Senior Director

Capgemini Australia
03.2020 - 04.2023

Senior Executive

Dialog Group
04.2016 - 10.2020

Head of Sales and Delivery

Revolution IT
02.2006 - 02.2016

Computer Science And Business

Outer Eastern College

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Brian Paterson