Brian Timms
Campbelltown,NSW
Summary
Accomplished Telecommunications Engineer with a proven track record at CyTrack Intelligence Solutions, enhancing network security and telecommunications infrastructure. Expert in high-speed internet installation and adept at leading teams, demonstrated during time with State Emergency Service. Skilled in leveraging Avaya Voice Portal technology and Microsoft Office Suite to drive operational excellence and efficiency.
Overview
26
26
years of professional experience
Work History
Telecommunications Engineer
CyTrack Inteligence Solutions
10.2004 - 08.2024
- Performed telecommunication and networking business evaluations.
- Researched and recommended network and data communications hardware and providers
- Coordinated installation of new users and relocations of existing users.
- Monitored overall telephony performance.
- Performed cabling and infrastructure additions, repairs and diagnostics
- Installed, maintained and supported VoIP applications.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Manage support desk ticket system for providing support and maintenance
Volunteer - SES
State Emergency Service
03.2002 - 10.2017
- Qualified Storm and repair
- Qualified General Rescue
- First Aid certified
- Qualified Team Leader
- Assistance Education office for Willoughby/Lane Cove
- Assistance First aid trainer
- Team Training Co-ordinator for various unit competitions
- Unit mascot for various public events
IT System Administrator
Green Communications
01.1999 - 02.2004
- Support IP/Telephone network and infrastructure
- Cable new data and Phone outlets through offices
- Support Active Directory/Server maintenance/health, maintain users on network
- Assist with planing and upgrade for office expansion and inter-state connectivity
- Assist with planning and scope of communications telephony upgrade
- Work with Sales for scope and plan of new services
Education
High School Diploma -
Deception Bay State High School
Deception Bay, QLD1999
IT Traineeship - Information Technology
TAFE Queensland
Bracken Ridge, QLD11.1998
Skills
- High-speed internet installation
- Inter-Tel voice system
- Network Engineering
- Microsoft Office Suite
- Telecommunications equipment
- Network Security
- Telecommunications repair
- Avaya Voice Portal
Timeline
Telecommunications Engineer
CyTrack Inteligence Solutions
10.2004 - 08.2024
Volunteer - SES
State Emergency Service
03.2002 - 10.2017
IT System Administrator
Green Communications
01.1999 - 02.2004
High School Diploma -
Deception Bay State High School
IT Traineeship - Information Technology
TAFE Queensland
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