Briana Batiancila
Bundoora
Summary
Recent graduate with foundational knowledge in Business Management and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. A diligent dental assistant with comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dental One
02.2024 - Current
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
Food and Beverage Assistant
Pelligra Cakes
09.2023 - 02.2024
- Developed rapport with regular patrons, remembering personal preferences to deliver exceptional service experiences.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanour and high-quality service.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
Food and Beverage Attendant
Narai Thai Bundoora
11.2021 - 09.2023
- Handling phone bookings and take-away orders
- Strong time management and organisational abilities
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Catered for over 170 customers
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Managed inventory and restocked supplies, reducing instances of item shortages during peak hours.
Administration Team Member (Trainee)
Rural Northwest Health
02.2020 - 02.2021
- Quick adaptability to new roles and systems as needed
- Comprehensive proficiency with Oracle, Uniti, Microsoft and Comrad
- Strong computer skills
- Offering administrative support to professional staff and assisting colleagues with administrative tasks
- Ensuring confidentiality and privacy for both staff and clients
- Exceptional organisational capabilities
- Direct reporting to the Department of Health for AIMS monthly reporting
- Customer service capability
- Skilled in handling cash registers and EFTPOS machines
- Effective time management skills
- Ability to serve as a receptionist, community health receptionist and acute ward clerk when needed
- Active promotion and participation in organisational educational sessions
- Handling incoming phone calls and appropriately directing them to relevant personnel
Food and Beverage Attendant
Café Peppercorn
06.2018 - 02.2020
- Competent in operating cash register and EFTPOS machines
- Customer service proficiency
- Skilled in serving meals to customers
- Capable of food handling and food preparation
- Completed mandatory training requirements
- Effective kitchen area cleaning and maintenance
- Order processing for customers
- Strong time management and organisational skills
Education
Bachelor in Business (Management & Tourism) - Business Management
La Trobe University
Melbourne, VIC12-2023
Certificate III in Business Administration - Business Administration
Skillinvest
Horsham, VIC02.2021
VCE -
Warracknabeal Secondary College
11.2019
Skills
- Continuous improvement
- Fast-paced environment
- Attention to detail
- Highly motivated
- Reliable team player
Hobbies and Interests
- Family activities
- Travel
- Reading
- Fitness
Certification
- Responsible Service of Food (RSF)
- Responsible Service of Alcohol (RSA)
Timeline
Dental Assistant
Dental One
02.2024 - Current
Food and Beverage Assistant
Pelligra Cakes
09.2023 - 02.2024
Food and Beverage Attendant
Narai Thai Bundoora
11.2021 - 09.2023
Administration Team Member (Trainee)
Rural Northwest Health
02.2020 - 02.2021
Food and Beverage Attendant
Café Peppercorn
06.2018 - 02.2020
VCE -
Warracknabeal Secondary College
Bachelor in Business (Management & Tourism) - Business Management
La Trobe University
Certificate III in Business Administration - Business Administration
Skillinvest
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