Dedicated and compassionate Nurse and former business owner with a dynamic career history. Proven to remain calm under pressure and skillfully handle high-stress situations. Uses independent decision-making skills and sound judgment to positively impact company success.
During high-stress scenarios, I demonstrated adept problem-solving skills. I also provided education on diagnosis, treatment, and disease management, audited charts, and ensured precision in clinical documents. Effective communication was pivotal in strategising and optimising treatment plans. As a healthcare professional, I assessed patients and collaborated with a team to formulate care plans. During high-stress scenarios, I demonstrated adept problem-solving skills. I also provided education on diagnosis, treatment, and disease management, audited charts, and ensured precision in clinical documents. Effective communication was pivotal in strategizing and optimising treatment plans.
I prioritized the cultivation of robust relationships with clients, delivering not only medical care but also emotional support and companionship. My commitment to attentive care extended to the vigilant recognition and reporting of abnormalities or changes in a patient's health status to the case manager. Moreover, I demonstrated a proactive approach by anticipating the unique needs of aging adults and working closely with a multidisciplinary team to deliver personalized care to elderly patients.
As the owner of the business, I personally led the charge in responding promptly to inquiries and actively engaging with our followers, creating a sense of community and facilitating customer interaction. I took direct control of managing our paid social media advertising campaigns and made sure they effectively reached and engaged our intended target audiences. My hands-on approach involved active listening skills to discern and address customer needs with appropriate solutions. I also meticulously handled tasks such as processing documents, managing payments, and overseeing correspondence distribution. To ensure the success of our marketing efforts, I analyzed key performance indicators, which provided a comprehensive understanding of the impact and effectiveness of our various campaigns.
Google Analytics
Microsoft suite
Microsoft share point
Facebook Ads
Canva
Xero
HubSpot
WIX web design
Adobe PS
Adobe premiere pro
Splice
References
Benjamin Rodda
ben028107@gmail.com
Grace Gorman-ewing
gracegorman-ewing@live.com.au