Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Bilton

Shailer Park,QLD

Summary

Dynamic and results-oriented professional with a proven track record at Queensland Education and Coles Supermarket. Excelled in staff supervision and maintaining high standards of cleanliness and safety, significantly enhancing workplace hygiene and customer satisfaction. Skilled in communication and productivity, adept at fostering positive relationships and efficiently managing resources to drive growth and improvement.

Overview

7
7
years of professional experience

Work History

Cleaner

Queensland Education
01.2022 - 10.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, vacuuming and dusting.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Removed trash, debris and other waste materials from premises.

Assistant Department Manager

Coles Supermarket
11.2017 - 01.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.

Sales Assistant

Just Crazy Bargains
01.2017 - 03.2017
  • Processed transactions accurately while maintaining a high level of customer service.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Assistant

Priceline Pharmacy
07.2016 - 09.2016


  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Certificate III - Beauty Services

TAFE Queensland
Southport, QLD
06.2016

Year 11

Windaroo Valley State High School
Bahrs Scrub, QLD
11.2014

Skills

Productivity and Time Management

Communication and Interpersonal Skills

Customer Service

Reliability and punctuality

Health and safety compliance

Cleaning and sanitizing

Staff Supervision

Timeline

Cleaner

Queensland Education
01.2022 - 10.2023

Assistant Department Manager

Coles Supermarket
11.2017 - 01.2022

Sales Assistant

Just Crazy Bargains
01.2017 - 03.2017

Sales Assistant

Priceline Pharmacy
07.2016 - 09.2016

Certificate III - Beauty Services

TAFE Queensland

Year 11

Windaroo Valley State High School

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Brianna Bilton