Brianna Blackshaw
Greenwell Point,NSW
Overview
14
14
years of professional experience
Work History
Office Manager
Mobile Roofing Solutions
Nowra, NSW
12.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated month-end closing activities to ensure timely completion of financial statements for executive review and decision-making purposes.
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
Administrative Manager
Quantum Roofing
Smeaton Grange
02.2010 - 12.2018
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Education
Graduate Certificate - Roof Estimating Take Off Softwar
Applicad
Melbourne, VIC01.2016
Certificate III - Business Administration
Upskilled
Sydney, NSW01.2013
High School Diploma -
Magdalene Catholic High School
Narellan, NSW12.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Knowledge in Microsoft
- Reading and Understanding plans
- Taking off quantities
- Estimating roofing jobs
- Order materials
- Management of Stock and inventory
- Coordinate Deliveries
- Scheduling Works
- Payroll
- Fleet Management
- Accounts Payable/Receivable (Knowledge in QuickBooks and XERO)
- Budgets and Costings
- Customer Service and Consulting with Customers
- Basic work with Accountants regarding Taxation
- Excellent multi-tasking ability
- Ability to work well in a team environment or independently
- Account Reconciliation
Timeline
Office Manager
Mobile Roofing Solutions
12.2018 - Current
Administrative Manager
Quantum Roofing
02.2010 - 12.2018
Graduate Certificate - Roof Estimating Take Off Softwar
Applicad
Certificate III - Business Administration
Upskilled
High School Diploma -
Magdalene Catholic High School