Brianna Brady

Manage seven-to-ten-person team in a fast paced, high turnover store ranking within the state's top ten. Meet and exceed sales budgets year on year, growing business from $2.8mil to $3.3mil M.A.T. Lead by example by delivering superior customer service. Demonstrate ability to interact with diverse members of the public and use product knowledge to provide solutions tailored to the individual. Resolve issues and complaints efficiently within company policy while displaying patience and compassion. Comply with company procedures. Manage day to day administration and record keeping tasks, including filing confidential information. Participate in compliance auditing. Rostering, scheduling, petty cash and banking. Control business costs including salaries to ensure delivery on or above brand productivity targets. Utilize loss prevention strategies to consistently deliver on or below stock-take benchmark of 0.10%. Recruit, train and develop team through praise and improvement feedback, including succession planning into management roles. Mentor new store managers in region, assist in refitting stores, participate in product/market/consumer feedback sessions with senior management, and create social media content. Host store visits from executive team and attend store manager conferences. Manage large stock volumes, maintain visual merchandising standards and comply with health and safety obligations. Use digital tools to transact customers. Proficient in Office, Riteq, Dayforce, Yoobic and social media tools to communicate with team and customers.

Key responsibilities as above. Participated in Future Leaders program, promoted internally from assistant store manager to store manager. Met and exceeded sales budgets year on year, growing business from $1.2mil to $1.5mil M.A.T. Achieved growth on Westfield rankings within mixed fashion category, customer compliments, incentive sales and two nominations for Salesperson of the Year.