Brianna Dalgleish
Eltham North
Summary
I have extensive experience in managing contracts and clients throughout my time at NPS and Torquejobs. I strive to be a positive person to be around and take my roles very seriously - I look at each oppurtunity that gets put forward to me as a way to grow my career and knowledge. I pride myself on my communication and organisational skills and am always looking for ways to better myself and my team.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Torquejobs
09.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique needs, delivering exceptional value and driving repeat business.
- Kept meticulous client notes and updated account information in company databases.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Contract Coordinator
New Plumbing Solutions
08.2022 - 09.2024
- Reduced processing times by automating routine tasks and improving overall workflow efficiency within the contracts department.
- Trained junior staff members on best practices in contract management, increasing department efficiency and effectiveness.
- Managed a portfolio of contracts
- Quickly learnt processes and programs that NPS used.
- Onboarded Mornington Peninsula contract with high communication and administrative skills with both plumbers, clients, subcontractors and managers.
Site Superviser
Milcon Aust
02.2018 - 09.2022
- Trained new team members.
- Worked on site with multiple sub-contractors making sure the job ran smoothly.
- Quoting and winning new work.
- Building relationships with sub-contracts and clients.
Education
Diploma of Business - Business
Swinburne University of Technology
Melbourne, VIC05-2022
High School Diploma -
Box Hill Senior Secondary College
Melbourne, VIC11-2017
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Organisation
- Quick learner
Timeline
Business Development Manager
Torquejobs
09.2024 - Current
Contract Coordinator
New Plumbing Solutions
08.2022 - 09.2024
Site Superviser
Milcon Aust
02.2018 - 09.2022
Diploma of Business - Business
Swinburne University of Technology
High School Diploma -
Box Hill Senior Secondary College
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